Hotel LeVeque, Autograph Collection♡

Terrific experience

10.0

Beautiful hotel. Gorgeous rooms. Outstanding service from Abir and Elizabeth- friendly, welcoming and incredibly helpful.

Thieves

2.0

Be warned, recently attended a wedding near the hotel. The wedding party was packing up to leave the bridal suite and after a short trip to the car the wedding card box disappeared from their room.

Parking issues a problem

4.0

We have stayed at this hotel several times. The lobby is elegant, and the rooms have been clean and comfortable. This visit we found a few issues that were problematic. First, noise. This time we were on the seventh floor. We were awakened multiple times during the night from the noise outside the hotel: sirens, trucks, horns, etc. I don’t remember what floors we were on before, but I don’t recall the sound being a problem. Perhaps if you ask for a higher floor, you could avoid this? Second, a somewhat early check-in. We were staying at the hotel for a wedding that started at 4:30. I called a week before our reservation day to ask if wecould get an early check-in of 315. After being transferred to multiple people, I finally reached the front desk, who told me that they couldnot guarantee an early check-in, but that they would make a note in the record. And that I would need to call back the morning were coming in to request it again. I called the morning of our stay at 8 AM. I asked if we could check in at 3:15 instead of four, and was told that that would be no problem at all. We arrived at 3:15 and our room was not ready. We were standing in the lobby in our shorts and sneakers, carrying our dressy for the wedding, with nowhere to go. Finally they agreed to put us in a different room than we had paid for, just so we could get in and get ready for wedding. This wasn’t a huge deal, but it seems like they ought to be able to handle this better. The third issue was parking. We pulled into the valet, and were told that retrieving our car would take between five and 20 minutes anytimewe needed it. That’s a big window! Because we could not be late for the wedding we were attending, we ended up calling an Uber because we couldn’t risk a 20 minute to have the car brought around. The parking valet requires you to download an app, which is somewhat unwieldy and difficult to use. Upon our departure, we used the app to call up the car. The app automatically asks to add a tip of seven dollars, plus aconvenience fee of one more dollar. We tipped and allowed the fee, not realizing that the cost from parking the car for one night at the hotel was $52 without tip or fees. Considering we got no benefit from the valet services because it was going to take 20 minutes to get the car, this seems like a really charge. Even though we have stayed at this hotel, many times, I don’t know that we would stay there again because of the parking charge. It seems almost insulting to add almost $60 onto our bill in order to park in downtown Columbus overnight, especially with effectively having no access to the car.

Great hotel excellent Restaurant and Bar . Parking was difficult , trying to Scan Code to pay for parking .

9.0

Room Design .The keep has excellent food . Breakfast superb

− Parking ,

ME time at LeVeque

10.0

I have stayed at the LeVeque for the past 3 years for a 3 day stay just for ME time. Im always taken care of from the time I arrive and leave. The staff is excellent in every area of my stays. Ms Kuanele at tge front desk was very kind,and professional. Ms Jordan's tge front manager was very gracious and knowledgeable of the area surrounding tge LeVeque. I'm looking forward to my visit 2027 ME time. Thank you LeVeque for consistently providing excellence.

Rude front desk man

2.0

I have visited the Leveque because I was interested in the property, I have lived in the city for years and I have never seen the inside. To be honest it was fairly late, but I was checking it out and I was seeing if I wanted to put my parents there for when they stay. (Unfortunately, I do not remember his name), The older black gentleman was so rude. First thing he said to me, "the bar and restaurant are closed, what do you guys want". I said to him, "that's alright I am just checking it out". So, he kept repeating to me what was closed and I walked a few steps and decided to ignore him. He stands up and puts his hands on the table and stares my boyfriend and I down like a hawk to intimidate us. Therefore, I left. Will not be spending my money there. Beautiful hotel though.