Deluxe Room
Sleeps 4 · 48 m² · Queen Bed
- Desk
- Bathrobe
- Coffee/tea maker
- Free WiFi
- Minibar
Sway Hotels
★★★★★ Yunus Emre Mah. Kayak Tesisleri Kümeevler 2/2 Palandöken, Erzurum, TR
8 guest rating· 15 reviews
The five stars
Sway Hotels holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Health or beauty spa nearby, Fitness facilities (surcharge), Swimming pool, Room service and Terrace.
About this hotel
Luxurious Amenities and Relaxation
Sway Hotels in Palandoken boasts a 2500 m² spa & wellness centre, sauna, hammam, and hot tub for the ultimate relaxation experience. Let our Far Eastern staff pamper you with detox treatments at the Sway Spa Centre.
Gastronomic Delights
Indulge in delectable dishes at our à la carte restaurant and unwind with a drink at the bar. Special diet menus are available upon request, ensuring a bespoke dining experience for every guest.
Convenience and Comfort
From the indoor pool to the fitness facilities, Sway Hotels offers a range of amenities to enhance your stay. With a business centre for meetings and events, we cater to all your needs seamlessly.
Experience luxury and comfort at Sway Hotels. Book now for an unforgettable stay in Palandoken.
These prices drop 5% for members
Membership is free and takes one email address. No password, and the prices on this page update straight away.
Price drops on hotels you save, plus our price research. One click to stop.Already a member? Sign in
Rooms & rates
Family Room
Sleeps 3 · 72 m² · 2× Bunk bed, Large bed
- Desk
- Bathrobe
- Private bathroom
- Adapted bath
- Minibar
Standard Twin Room
Sleeps 3 · 34 m² · 2× Single bed, Large bed
- Desk
- Bathrobe
- Private bathroom
- Adapted bath
- Minibar
Standard Double Room
Sleeps 3 · 34 m² · Large bed
- Desk
- Bathrobe
- Private bathroom
- Adapted bath
- Minibar
Junior Suite
Sleeps 3 · 56 m² · Sofa bed
- Desk
- Bathrobe
- Private bathroom
- Adapted bath
- Coffee/tea maker
Deluxe Room (2 Adults + 1 Child)
Sleeps 3 · 48 m² · Large bed
- Desk
- Bathrobe
- Private bathroom
- Adapted bath
- Coffee/tea maker
Presidential Suite
Sleeps 5 · 102 m² · 2× Single bed, Large bed
- Desk
- Bathrobe
- Private bathroom
- Adapted bath
- Coffee/tea maker
Amenities
- Access to nearby indoor pool
- Billiards or pool table
- Swimming pool
- Health or beauty spa nearby
- Spa/wellness center services
- Sauna
- Fitness facilities (surcharge)
- Offsite parking discounted rates available
- Parking
- Self parking (surcharge)
- Restaurant
- Screens / Barriers between staff and guests for safety
- Snack bar/deli
- Ski-in/ski-out access
Show all 68 amenities
- Front desk (limited hours)
- Tour desk
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Accessible train station shuttle
- ATM/banking
- Beauty Services
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Clubhouse
- Darts
- Express check-in
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- First aid kit available
- Food delivered to guest room
- Free wired internet
- Games
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hammam
- Hand sanitizer in guest room and key areas
- Hot tub/Jacuzzi
- Housekeeping on request
- Internet access
- Ironing service
- Japanese garden
- Lift / Elevator
- Luggage storage
- Manicure
- Massage services
- No accessible train station shuttle
- Pedicure
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Reception hall
- Safety deposit box
- Sanitized tableware & silverware
- Shared lounge/TV area
- Snow sports gear
- Staff adhere to local safety protocols
- Steam room
- Swimming nearby
- Table tennis
- Terrace
- Thermometers for guests provided by property
- Vegetarian menu options available
Location
Yunus Emre Mah. Kayak Tesisleri Kümeevler 2/2 Palandöken, Erzurum, TR
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say815 reviews
+ Clean rooms+ Friendly staff+ Great location+ Comfortable beds− Limited parking− Expensive breakfast− No spa services
Cleanliness7.5
Service8.0
Location8.0
Room Quality7.5
Amenities7.0
Value for Money6.9
Guest review
8.0Sadece kış aylarında konaklanmalı
Guest review
10.0Personel güler yüzlü. Hizmet çok iyi. Kahvaltıda çeşit çok fazla.
Guest review
8.0almost all god except, it is advertised as full board and it does not include alcohol at all.. it is not all-inclusive, be careful when you are booking
Guest review
10.0Nice hotel, very well kept. Thanks to the management and staff! The selection of food at the restaurant is amazing. The slope and the lift is just a minute away from the ski room. The ski rental shop has a good choice of equipment. The ski area itself a bit limited, but it is great for beginners! Apres ski bar is there with nice cocktails and good food! We enjoyed our stay a lot! Thanks to everyone!
Sway hotel feedback
10.0It was amazing
Tem tudo para ser 5* mas falta serviço restauração
4.0O hotel tem muito conforto e condições físicas, mas falha no serviço de restauração. Piscina, ginásio e quartos muito bom. No restaurante a empregada trocou os pratos e a confecção dos pratos foi muito má. Pareceu que aqueceram a comida da última refeição, tivemos de comer à la carte no bar. O pequeno almoço é bufete, mas com alguns produtos do dia anterior.
Hotels of Earth · questions
- Is Sway Hotels really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
›Parking
Free private parking is possible on site (reservation is not needed).
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.