Queen Room, Ensuite
Sleeps 2 · Queen Bed
- Free WiFi
- Shower
- Heating
- Daily housekeeping
- Bedsheets provided
Empire Hotel Queenstown
★★★ 2 Orr street, Queenstown, AU
7.3 guest rating· 1154 reviews
About this hotel
Welcome to Empire Hotel Queenstown!
Convenient Amenities: Enjoy our shared lounge, restaurant, and bar during your stay. Benefit from free WiFi and room service for a comfortable experience.
Cozy Accommodations: Rest easy in rooms with quality bed linen and towels provided for your convenience.
Exciting Activities: Have a blast playing darts or explore popular outdoor activities like hiking and fishing nearby.
Ready to experience a delightful stay at Empire Hotel Queenstown? Book now and make unforgettable memories!
Rooms & rates
Single Room with Shared Bathroom
Sleeps 1 · 9 m² · Twin bed
- Heating
- Shared toilet
- Electric blankets
- Linen
- Upper floors accessible by stairs only
Twin Room with Shared Bathroom
Sleeps 2 · 10 m² · 2× Twin bed
- Heating
- Shared toilet
- Electric blankets
- Linen
- Upper floors accessible by stairs only
Double Room with Shared Bathroom
Sleeps 2 · 10 m² · Double bed
- Heating
- Shared toilet
- Electric blankets
- Linen
- Upper floors accessible by stairs only
Triple Room with Shared Bathroom
Sleeps 3 · 18 m² · Twin bed, Double bed
- Heating
- Shared toilet
- Electric blankets
- Linen
- Upper floors accessible by stairs only
Twin Room with Private Bathroom
Sleeps 2 · 15 m² · 2× Twin bed
- Private bathroom
- Coffee/tea maker
- Shower
- TV
- Refrigerator
Double Room with Private Bathroom
Sleeps 2 · 15 m² · Double bed
- Private bathroom
- Coffee/tea maker
- Shower
- TV
- Refrigerator
Triple Room with Private Bathroom
Sleeps 3 · 13 m² · Twin bed, Double bed
- Private bathroom
- Coffee/tea maker
- Shower
- TV
- Refrigerator
Family Room with Private Bathroom
Sleeps 4 · 18 m² · 2× Twin bed, Double bed
- Private bathroom
- Coffee/tea maker
- Shower
- TV
- Refrigerator
Deluxe Room
Sleeps 2 · 15 m² · Queen bed
- Private bathroom
- Coffee/tea maker
- Shower
- TV
- Refrigerator
Amenities
- Free WiFi
- Free Parking
- Accessible parking
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Golf course
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Bike tours
- Billiards
- Broadcast Live sport events
Show all 50 amenities
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Cycling
- Daily housekeeping
- Darts
- Delivered food - securely covered
- Designated smoking area
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Fishing
- Food delivered to guest room
- Grocery deliveries
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Happy hour
- Heating
- Hiking
- Invoice provided
- Key access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Physical distancing rules followed
- Process in place to check health of guests
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Walking tours
- Wine/champagne
Location
2 Orr street, Queenstown, AU
- Check-in
- from 02:00 PM to 09:00 PM
- Check-out
- until 10:00 AM
What guests say7.31154 reviews
+ Friendly staff+ Great location+ Old world charm− Cleanliness issues− Small room size− Limited food options
Cleanliness6.3
Service8.3
Location8.3
Room Quality6.3
Amenities8.3
Value for Money6.3
Guest review
7.0Old world faded feel
− Breakfast coffee
Disappointing Check-in and Room Allocation, but Good Location
3.0The hotel's location is excellent. It is conveniently close to the West Coast Wilderness Railway station, the town centre, restaurants, and other attractions, making it easy to explore Queenstown on foot. Although we had an issue at check-in, I would like to thank the male staff member at reception who handled the situation professionally. After listening to our concerns, he upgraded us to a room with the proper size and bedding, which made our stay much more comfortable. His excellent customer service turned our experience around.
− We booked and fully paid for a larger room through Booking.com three days before our arrival, based on the photos and room description. However, at check-in we were offered a much smaller, lower-grade room and were told that our booked room had already been given to someone else. When I asked the female receptionist why this had happened, she said they were not aware of Booking.com reservations and that their system did not reflect those bookings. I explained that Booking.com sells the rooms based on the hotel's own availability and information, but instead of providing a clear explanation or solution, she simply offered us a complimentary drink. As we were travelling from Hobart with two adults and one child, we had specifically booked the larger room to ensure a comfortable night's rest after a long journey. Fortunately, when I spoke with another staff member later, he understood the issue and resolved it promptly by providing us with a suitable room. The room itself could also be improved. There were no ironing facilities, no wardrobe or cupboard to store clothes, and the coffee-making area had poor lighting, making it less convenient to use.
Good place in Queenstown for a one night stay , and the staff is super helpful!
7.0The location is perfect!
− The room furniture is quite old.
We had a comfortable stopover on our way to Strahan.
6.0Comfortable stopover on our way to Strahan. Good that breakfast was provided.
− It was comfortable and did the job.
Guest review
10.0Location, friendly and helpful staff
− Squeaky floorboards but understandable due to age of property
Guest review
8.0Great location food was perfect History in the staircase made from Tassie Timber shipped to England to be made shipped back and installed over 100 years ago
− Nothing
Good to know
A deposit may be required at the property.
›Parking
Free public parking is possible on site (reservation is not needed).
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Pets
Pets are not allowed.
›Internet
WiFi is available in the hotel rooms and is free of charge.