Boothbay Harbor Oceanside Inn♡

It's gone down hill - very disappointing

4.0

​This was our 3rd and final time staying here. It has completely lost its mojo and has gone down hill in a big way. I made the reservations for my husband and me earlier in the summer. I called the front desk to make the res​ervation so I actually spoke with a human. Neither upon making the reservation nor upon checking in were we ever told that two large wedding parties would be at the hotel AND that the bar and restaurant would be closed down all day and night which happened to be a Friday! We had just driven 2.5 hours to the hotel and, as we had in previous years, were looking forward to getting a drink and an early lunch. Nothing was open. We were told it was all due to the wedding parties. That set the tone for our weekend. We had to get back into the car and go into town which is what we were trying to avoid. The coffee shop is no longer open. There's a canister of coffee in the lobby. As for the rooms, they were neat but not ultra clean. When I sat on the chair I could see small pieces of trash under the bureau and a plastic toy right near the bed. These were not hidden but were fairly visible which didn't give me much comfort about the cleanliness of the room. They no longer stock the refrigerator with beverages. including water. The toiletries in the bathroom were sparse as were the towels. In the past they had multiple sets of nice towels. When I kept trying to call housekeeping or the front desk to request more towels from the inroom phone I couldn't connect. It was a quick busy signal. We had dinner on Saturday evening and although the room was lovely, the food came out in dribs and drabs. The timing was off between each person's meal being delivered. Nobody should have to wait 10 minutes to eat the food that is sitting on their plate while they wait for the rest of their party to get their meals. This place is a regular, no frills, average hotel at best with a great view. Sadly, we won't be returning.

Beautiful Hotel ! Great Location ! OVERLY EXPENSIVE ! Front Desk staff needs courtesy Training.

6.0

Two dozen+ of us stayed here. Beautiful hotel. Great location. The price per room is outrageous high. The restaurant drink & food prices are the highest (by far) in all of Boothbay. The rooms are clean (no house keeping during our stay of multiple days) and attractive. Making reservations by phone with the front desk was a nightmare ! We are guessing the record keeping system is not up to date; as we received 7 calls AFTER giving a credit card deposit; looking for the payment the hotel already had ! Front desk and older woman at restaurant could use some training on being courteous. We will look for different accommodations the next time we stay … great compliments from others about The Tugboat Inn.

30 the Anniversary Getaway

8.0

I did a lot of research before booking my room because of the previous reviews regarding the room views. We stayed in room 210 which had a wrap around balcony and looked directly over the water and had amazing views. The side view was of the center courtyard of the hotel so we did not sit on that side. The only room that probably had a better view was room 211 where the side view was of the harbor as well. Room was clean and decorated nicely with just enough room for two people. The bathroom was super small with the sink outside and the door would stick each time which became comical because we kept thinking we were going to get stuck in there. There was no housekeeping during our stay which was fine because the housekeeping closet was right on our floor so we had access to fresh towels, linens, toilet paper etc., sort of like self service but at least we didn’t have to wait for someone to bring us what we needed. There were no irons in the room but they do have steamers that you can borrow and that was not a problem. The location is perfect and easy walk to the footbridge and into town. Happy hour drinks at the bar were great, very friendly staff. Dinner at Coastal Prime a little expensive but the food was amazing, perfectly cooked Filet Mignon. Would recommend but be specific about your room or you may be disappointed with the view.

Top Overall Location

8.0

Is the BHOI perfect? No, but it is likely the best overall choice in Boothbay Harbor. Rooms are attractive though a bit small; views of the harbor are excellent; ability to easily walk into town via the footbridge avoids any parking headaches; and relatively reasonable rates help. However, given the price, housekeeping should be offered on a daily basis. We expect to return!

Last time we will stay here...

4.0

This "resort" is just an old motel and despite the remodel several years ago, is now showing its age in areas such as loose toilet paper holder and shower handle. Worst soft, lumpy unsupportive king bed we have EVER experienced. Called front desk to ask for either a different room or a roll away bed...but no answer. My wife slept on her yoga mat on the floor and in a chair part of the night. Sliding door latch was stuck when we tried to go out onto balcony to eat breakfast, but no maintenance personnel until 10 am....and that's check out time! It took us 30 minutes to get it open ourselves. Got stuck in the tiny elevator for 10 minutes while its brain was getting caught up with us pushing the button. It was long enough for us to hit the call button which connected to 911. It finally came to life while we were on the phone with the dispatcher. Our tiny balcony overlooked someone's private home full of teenagers out on their deck. We could hear their conversation and they ours. Too bad the property is no longer being managed or maintained to the standard Paul Coulombe had set. Food in Coastal Prime restaurant was decent, but my scallops and accompanying veggies were almost cold....for a New York restaurant price! This will be our last visit here. Frustratingly disappointing after we had looked forward to a lovely stay for our anniversary.

Grace Under Pressure

8.0

Our experience was marred by an issue with the fire alarm system. There was no fire, but the alarms blared without stop starting around 2 a.m. Terribly inconvenient, of course, but the resort manager, Michael Thomas (? not sure if I got the name right), did an amazing job of handling a very difficult situation with grace. He managed to get us settled in a different room for what remained of the night while trying to get the situation resolved, dealing with numerous other displaced guests and the fire department. It's highly unlikely you'll run into a similar situation at this otherwise lovely and well-located property, but it's nice to know there's someone running the operation who is competent, professional and able to act with such grace under pressure.