Superior King Suite
Sleeps 3 · 100 m² · King bed
- Bathrobe
- Private bathroom
- Free WiFi
- Shower
- Safety deposit box
Hotel Medina Del Lago
★★★★★ Gualabi Lote 25A Colinas de San Pablo S/N - 20 minutos de Otavalo, Otavalo, EC
9.3 guest rating· 65 reviews
The five stars
Hotel Medina Del Lago holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 9.3/10 across 65 reviews.
About this hotel
Luxurious Accommodation in Otavalo
1. Exceptional Facilities : Hotel Medina Del Lago offers a fitness center, free private parking, a garden, and a terrace for guests to enjoy. Indulge in the convenience of a restaurant, room service, and a concierge service during your stay.
2. Comfortable Rooms : Each room at the hotel features a flat-screen TV with cable channels, a wardrobe, and a private bathroom with a shower and free toiletries. Some rooms even include a kitchen with a fridge for added convenience. Enjoy the cozy ambiance with provided bed linen and towels.
3. Premium Amenities : Experience a 5-star stay with access to an indoor pool and a children's playground, perfect for both relaxation and entertainment.
Book your luxurious stay at Hotel Medina Del Lago and make unforgettable memories in Otavalo.
Rooms & rates
Double Room
Sleeps 4 · 40 m² · 2× Double bed
- Bathrobe
- Private bathroom
- Shower
- TV
- Telephone
King Room with Balcony
Sleeps 3 · 40 m² · Queen bed
- Bathrobe
- Private bathroom
- Shower
- TV
- Telephone
King Room with Lake View
Sleeps 2 · 23 m² · Queen bed
- Bathrobe
- Private bathroom
- Shower
- TV
- Telephone
Superior King Room
Sleeps 2 · 100 m² · Queen bed
- Desk
- Bathrobe
- Private bathroom
- Kitchenette
- Kitchen
Junior Suite
Sleeps 3 · 48 m² · Sofa bed, Queen bed
- Bathrobe
- Private bathroom
- Shower
- TV
- Telephone
King Suite
Sleeps 3 · 51 m² · Sofa bed, Queen bed
- Bathrobe
- Private bathroom
- Shower
- TV
- Telephone
Amenities
- Free WiFi
- Heated pool
- Indoor pool
- Plunge pool
- Pool cover
- Swimming pool
- Spa/wellness center
- Fitness facilities
- Free Parking
- Accessible parking
- Breakfast in the room
- Restaurant
- Pets allowed
- Tour desk
Show all 65 amenities
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Archery
- Board games/puzzles
- Cashless payment available
- CCTV in common areas
- Chapel/shrine
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Daily housekeeping
- Designated smoking area
- Facilities for disabled guests
- Fire extinguishers
- First aid kit available
- Games room
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Horse riding
- Invoice provided
- Ironing service
- Key card access
- Kids' outdoor play equipment
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Massage services
- Outdoor fireplace
- Outdoor furniture
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Shallow end
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun terrace
- Temporary art galleries
- Terrace
- Themed dinner nights
- Walking tours
- Wine/champagne
Location
Gualabi Lote 25A Colinas de San Pablo S/N - 20 minutos de Otavalo, Otavalo, EC
- Check-in
- from 02:00 PM to 09:00 PM
- Check-out
- until 12:00 PM
What guests say9.365 reviews
+ Excellent breakfast+ Pleasant staff+ Good facilities+ Spectacular views− Dirty curtains and floors− Pool lighting issues− Extra charges for children's meals
Cleanliness8.3
Service10.0
Location9.7
Room Quality8.8
Amenities9.2
Value for Money9.2
Hermoso, pero con unos detalles.
8.0Era un lugar muy bonito, la vista era hermosa, el cuarto era cómodo, silencioso, limpio. Era bueno para descansar porque no había ruidos, luces, olores o estímulos desagradables. La tina del baño tenía agua caliente. La chimenea muy bonita. La ducha era amplia. Los empleados eran amables.
− Aunque los empleados eran amables, había muchos momentos en los que la recepción estaba vacía y no había nadie quien pueda ayudarnos. En la noche quisimos pedir cobijas extra y no había nadie para poder pedirlas aunque llamamos por el teléfono y fuimos a recepción varias veces. El tigrillo del desayuno sabía demasiado fuerte a ajo, pero era muy completo. Aunque es un lugar muy bonito para descansar, debes estar seguro de tener todo lo necesario porque esta demasiado lejos de otavalo. Nosotros olvidamos un medicamento y tuvimos que viajar 30 minutos de ida y 30 de vuelta en la noche para comprarlo. Fue muy agotador aunque estuvimos ahí para descansar. Sería lindo que tengan marshmallows para la chimenea.
Fabuloso
10.0Trato del personal
Un sitio muy cómodo y bonito para pasar en familia y tener un buen descanso, las instalaciones muy cómodas y limpias, la
9.0La limpieza y las instalaciones muy cómodas, un espacio adecuado para descansar
− Fui con un niño pequeño, había una parte en el bosque con juegos que no estaba la en buenas condiciones y le faltaba dar mantenimiento
Excelente
10.0Es muy bonito
− Nada
Hotels of Earth · questions
- Is Hotel Medina Del Lago really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 11 years old stay for US$40 per person per night when using an existing bed.
People 6 years old and over stay for US$55 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.