Superior Double Room
Sleeps 2 · 16 m² · Queen Bed
- Air conditioning
- Bathrobe
- Private bathroom
- Bathroom emergency pull cord
- Free WiFi
Grotta Palazzese Beach Hotel
★★★★★ SS16, Km 832, Polignano a Mare, BA, 70044, Polignano a Mare, IT
7.8 guest rating· 67 reviews
The five stars
Grotta Palazzese Beach Hotel holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Terrace and Concierge service.
About this hotel
Private Beach and Terrace With Garden
Make the most of your stay by enjoying our private beach or relaxing on the terrace with a beautiful garden view.
Exquisite Dining Options
Indulge in delicious Italian cuisine at our Beach Hotel restaurant, offering stunning ocean views and alfresco dining. Don't miss out on the convenience of room service or a drink at the bar/lounge or beach bar.
Luxurious Accommodations
Relax in one of our 43 air-conditioned rooms featuring memory foam beds with premium bedding. Stay connected with complimentary Wi-Fi and unwind in front of the flat-screen TV. The private bathrooms offer complimentary toiletries and bidets for your comfort.
Book your stay at Grotta Palazzese Beach Hotel now to experience a luxurious seaside getaway.
Rooms & rates
Suite 955
Sleeps 2 · 50 m² · King bed
- Air conditioning
- Furnished balcony or patio
- Bathrobe
- Private bathroom
- Bathroom emergency pull cord
Suite 954
Sleeps 2 · 43 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Balcony or patio
- Bathrobe
Suite 961
Sleeps 2 · King bed
- Air conditioning
- Bathrobe
- Private bathroom
- Bathroom emergency pull cord
- Free WiFi
Suite
Sleeps 2 · 45 m² · King bed
- Air conditioning
- Bathrobe
- Private bathroom
- Bathroom emergency pull cord
- Free WiFi
Suite
Sleeps 2 · 59 m² · King bed
- Air conditioning
- Bathrobe
- Private bathroom
- Bathroom emergency pull cord
- Free WiFi
Deluxe Double Room, Patio
Sleeps 2 · 20 m² · Queen Bed
- Air conditioning
- Bathrobe
- Private bathroom
- Bathroom emergency pull cord
- Free WiFi
Suite
Sleeps 2 · 40 m² · King bed
- Air conditioning
- Bathrobe
- Private bathroom
- Bathroom emergency pull cord
- Free WiFi
Suite
Sleeps 2 · King bed
- Air conditioning
- Bathrobe
- Private bathroom
- Bathroom emergency pull cord
- Free WiFi
Suite 959
Sleeps 2 · 42 m² · King bed
- Air conditioning
- Bathrobe
- Private bathroom
- Bathroom emergency pull cord
- Free WiFi
Amenities
- Free WiFi
- Free self parking
- Free breakfast
- Free continental breakfast
- Wheelchair-accessible on-site restaurant
- Snack bar/deli
- On private beach
- 24-hour front desk
- Safe-deposit box at front desk
- Boat tours nearby
- Concierge service
- Designated smoking area
- Garden
- Luggage storage
Show all 18 amenities
- Multilingual staff
- Porter/bellhop
- Terrace
- Tours/ticket assistance
Location
SS16, Km 832, Polignano a Mare, BA, 70044, Polignano a Mare, IT
- Check-in
- from 03:00 PM to anytime
- Check-out
- until 10:00 AM
What guests say7.867 reviews
+ Beautiful property+ Comfortable beds+ Friendly staff− Limited food options− Lacking amenities− Service inconsistency
Cleanliness7.4
Service8.8
Location8.4
Room Quality8.8
Amenities7.4
Value for Money6.8
Guest review
10.0Excellent property. Staff extremely helpful, friendly and ready to help, almost immediately! Great variety for breakfast. Our thanks to Bianca, Carmen, Francesco, Kristina, Lorenzo, Salvo and Giovanna for their excellent service, assistance and suggestions! We appreciate you all!
Guest review
8.0We were greeted promptly upon arrival! Beach was perfect! Staff, overall was very good. Cleaning staff were outstanding! Would have provided a 5 star rating, however shower was extremely small.
Guest review
10.0Enjoyed our stay very much and look forward to returning with our kids.
Guest review
8.0It was an absolutely beautiful property. The owners have done an amazing job using marvel throughout the entire property. With minimalist touches of modern decoration, it exudes, richness royalty, and pampered attention. The beds were amazing and comfortable. However, this rating is lower than it would’ve been had the food and beverage amenities been up to standard that would be expected in a five star hotel. Many items were very limited, both room service and in the dining areas. The dinner service only allowed one menu, at an all inclusive price per person. The menu consisted of limited sushi, fish, and steak all prepared either sushi style or Teppanyaki. There were no à la carte options for dinner, except to order the limited room service menu. Additionally, there is no coffee self service in the room. Never before have I stayed in any class hotel that did not supply any coffee and tea for use in the rooms rather than calling room service. A positive was the minibar which all items except for alcohol were complementary. It was adequate and some of the selections very good. Without options for a gym, a spa or a pool if you are you senot a complete fan of the beach and the seawater there was very little to do around the Hotel facility. Once again, the staff was amazing, extremely efficient and prompt. They were very polite, and we enjoyed them. For a five star hotel, the amenities are somewhat lacking and limited. Fortunately, the nearby towns had amazing restaurants!
Una cattedrale nel deserto
4.0Il Grotta Palazzese beach hotel non ha assolutamente gli standard di un 5 stelle. La posizione non è strategica, per raggiungere Polignano vanno spesi 15 euro a tratta con il calessino e non abbiamo compreso come mai l'hotel non offra un servizio navetta gratuito. La colazione è piuttosto sguarnita. Le camere, seppur molto belle risultano poco funzionali. La spiaggia è incantevole ma non basta!
Stay anywhere but at this hotel!
4.0This hotel claims it is five star, more like 3 Star. Great location and that's it. Staff need more training, when you ask for anything, their go to answer is "Sorry No" It started at check in, we had to carry our own suitcases from our car to the hotel, we were given the wrong WIFI password and thigs just deteriorated from her. Breakfast, is minimal, there is no bar so you cannot even get a pre-dinner cocktail! most of the staff were terse, they look like they are bored and when you ask for anything, it seems to be a chore. My wife and I stayed for five nights and were very disappointed
Hotels of Earth · questions
- Is Grotta Palazzese Beach Hotel really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
›Pets
Pets not allowed
›Sustainability Certifications
Property confirms they are implementing guest safety measures
›Children and extra beds
No rollaway/extra beds available
›General
Gloves are available to guests
›General
Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
›General
Guests are provided with free hand sanitizer
›General
Staff temperature checks are conducted regularly
›General
Masks are available to guests
›Guest type
Essential workers only - NO
›Accessibility
No elevators
›General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
›General
Staff wears personal protective equipment
›General
Temperature checks are available to guests
›General
Property is cleaned with disinfectant
›General
Social distancing measures are in place
›General
Professional property host/manager
›General
Protective clothing is available to guests
›Children and extra beds
No cribs (infant beds) available
›Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
›General
Commonly-touched surfaces are cleaned with disinfectant