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Hotels of Earth

The Franklin London - Starhotels Collezione

★★★★★ 24 Egerton Gardens, London, GB

9 guest rating· 570 reviews

The five stars

The Franklin London - Starhotels Collezione holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Room service, Spa/wellness center and Concierge service.

Guests score it 9.0/10 across 570 reviews.

About this hotel

Luxurious Accommodation

Indulge in elegant rooms and suites featuring Italian details and modern amenities, including free WiFi and plush bedding with a pillow menu.

Michelin-Star Dining

Savor exquisite cuisine at The Franklin Restaurant by Michelin-starred chef Alfredo Russo, or unwind with a drink at the stylish bar.

Convenient Location

Located in the heart of Kensington, explore iconic landmarks like the Victoria and Albert Museum and Harrods, all within walking distance. South Kensington underground station is nearby for easy access to the rest of London.

Experience sophistication and convenience at The Franklin London - Starhotels Collezione. Book your stay now for a memorable London getaway.

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Rooms & rates

Superior Double Room

Sleeps 2 · 20 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe Room

Sleeps 2 · 24 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Junior Suite

Sleeps 3 · 30 m² · Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Executive Suite

Sleeps 3 · 33 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Garden Suite

Sleeps 3 · 36 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Presidential Suite

Sleeps 3 · 62 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Triple Room

Sleeps 3 · 30 m² · Twin bed, Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Single Room

Sleeps 1 · 15 m² · Twin bed

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Amenities

  • Free WiFi
  • Spa/wellness center
  • Spa/wellness center services
  • Fitness facilities
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Barber/beauty shop
  • Air conditioning
  • Pets allowed
  • Pet basket
  • Pet bowls
  • 24-hour front desk
Show all 76 amenities
  • Tour desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • Allergy-free room
  • Babysitting/child services
  • Beauty Services
  • Board games/puzzles
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hair Salon Services
  • Hammam
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Ironing service
  • Key access
  • Key card access
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Manicure
  • Massage services
  • Meeting/banquet facilities
  • Pedicure
  • Private check-in/check-out
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Thermometers for guests provided by property
  • Wine/champagne

Location

© OpenStreetMap contributors

24 Egerton Gardens, London, GB

Check-in
from 03:00 PM
Check-out
until 11:00 AM

What guests say9570 reviews

+ Friendly staff+ Great location+ Comfortable bedSmall bathroomRoom lighting issuesMinor service lapses
Cleanliness8.5
Service9.4
Location9.5
Room Quality8.4
Amenities8.4
Value for Money9.4

Guest review

9.0

Location was superb. Staff and concierge excellent.

Ken · GB · 2026-07-25

Good

7.0

Bad smell in the hall way(third floor) AC controller not working, the control is from reception.

Ahmed · SA · 2026-07-23

Guest review

9.0

Perfect location, very nice ambiance, staff is very friendly and helpful!

lama · US · 2026-07-19

Színvonalas szálloda, négy régi sorház összenyitásával. Igényes és tiszta, kiváló elhelyezkedéssel.

8.0

Tisztaság volt.

Szűk folyosók.

Klement · HU · 2026-07-18

Disappointing

6.0

Location is good

Too cold with very low a/c in the bar and restaurant , many of the staff need training in how to smile and be positive Breakfast was dreadful

DARYL · AE · 2026-07-14

Hotels of Earth · questions

Is The Franklin London - Starhotels Collezione really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. If the credit card owner is not one of the guests, the hotel will require a copy of the credit card owner’s ID and credit card. When booking more than 5 rooms, different policies and additional supplements may apply. Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.