The Star and Garter

Too noisy to sleep

2.0

Staff is very helpful but had our room was by the nightclub and simply couldn't sleep. In the end, went to see whether we could get moved and it turns out they had some so why they would put people at the front is beyond me. New room was fine so did manage to get a few hours sleep but not enough and wasn't offered any compensation either.

Don't bother

4.0

Room is small and basic. Breakfast was disgusting, mushrooms were cremated , bacon was rock hard , sausages not even hot . Avoid breakfast.... Receptionist was very helpful ☺️

I'm glad i got a cheap deal but better just around the corner for the same price.

4.0

Wouldnt stop again We stayed in room 7 Lots of cigarette butts outside the door...more than 20. The room was freezing and I had to wait in my coat after turning up the heating and putting the separate heater on. Water was cold and needed to run for 10 minutes on the hottest to get a warm shower. The groat needs a good clean. The bed was comfortable but we needed extra pillows...had to go to reception not sure why there were not already 2 each. Wifi wouldn't connect. Convenient location to the high street. We avoided breakfast as it was quite expensive and a good option just a few doors away. Free parking is a plus.

Good location , comfortable and friendly , good value for money

8.0

Great location and nice staff.. asked for more pillows and they were brought to the room within 5 mins . I’d asked for a quiet room and that’s what we got in the courtyard at the back.. didn’t book breakfast as plenty of places to eat as soon as you step outside the hotel .. only one negative .. A Very odd bathroom lay out in the room .. no 116 .. through from the bedroom into what you first think is another bedroom .. but it was part dressing room with dressing table , kettle etc and part bathroom with no door on the bathroom area .. would really think at least a sliding door could be installed for privacy . Not sure open plan bathroom is the way to go ! Also they don’t supply any hand towels only bath towels but when we queried this , they were happy to supply us with more bath towels .

Guest review

4.0

Lots of narrow stairs, not great for lots of luggage. No staff at night, room next to us multiple people came in at 3am and had a very loud party until 5am, we tried calling reception, but no answer. Later we were told they were supposed to give us a night number for night issues. A horrible night with no sleep

Overnight stay

10.0

Function room, provided a comfortable overnight stay. Only downside is that there is no in house restaurant unless you want to eat Pizza Express. However there are several place to eat within walking distance of the hotel.