Schooner Hotel♡

I would not advise anybody to stay at the hotel until it is vastly improved

1.0

− The curtains were broken and partially missing, the wash hand basin pop-up waste did not work properly, the shower waste was partially blocked, the hand towels were dirty, the bathroom door latch was missing, the decorations were tired and generally the communal corridors and staircases were dirty. The breakfast was reasonable for two out of the four days but one of the days was a complete disaster and the toast came partially buttered, which seemed to indicate it hand been used by other guests.

Distinctly average

4.0

Check-in OK, staff on hand

− First room we were offered had a broken TV, poor level of cleanliness and odd smell; we were moved into a better room but toilet flush faulty. Overall, the hotel badly needs overhaul of fixtures and fittings and a deep clean.

Worst hotel I’ve ever stayed in

2.0

The location was good. Bathroom had recently been refurbished (but badly).

− The room smells of chip pan fat. The view from the window was a stone wall 2 feet away. The bed was uncomfortable. Dead flies in the bathroom. The Carpet on the stairs looked about 100 years old. No parking available. The door to the room didn’t lock properly so we felt unsafe and we were locked out of the bathroom because the door locked itself when we closed it. I also saw an apparition/ghost in the room.

Wouldn’t recommend anyone to stay here

1.0

Not a great deal to like 👎

− Staff were untrained mostly couldn’t speak English. I had to ask every day for my room to be made up and refresh towels. Breakfast arrived cold on the plate. When I brought these issues up with the manager all he wanted to do was argue with me as if I was at fault, his comment was “what do you expect for this price?” Not a happy experience.

Guest review

8.0

The building is old, and the hospitality combines rural English traditions with modern casualness. Don't expect luxury, but we received a full service for the price: delicious breakfast, dinner, clean towels, hairdryer, luggage storage, comfortable bed, very close to the sea, and the bus stop is easily accessible on foot with luggage. The staff was exceptionally kind.