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voco Hotel Napoleon Memphis by IHG

★★★★ 179 Madison Avenue, Memphis, US

8.4 guest rating· 444 reviews

About this hotel

Convenient Location

Hotel Napoleon, an Ascend Hotel Collection Member, is ideally located in the heart of Memphis, just steps away from AutoZone Park and Beale Street. Explore the city's vibrant attractions with ease, as the Memphis Rock n Soul Museum is also in close proximity.

Comfortable Accommodations

Experience a relaxing stay in our guest rooms equipped with modern amenities such as a flat-screen TV, private bathroom with luxurious bathrobes and free toiletries, as well as air conditioning for your comfort. Whether you're here for business or leisure, each room also features a convenient desk.

Nearby Entertainment

Immerse yourself in the local entertainment scene with the Orpheum Theater and FedExForum a short walk away from the hotel. After a day of exploring, unwind in the comfort of Hotel Napoleon, an Ascend Hotel Collection Member.

Book your stay now at Hotel Napoleon for an unforgettable Memphis experience!

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Rooms & rates

Premium Queen Room with Two Queen Beds

Sleeps 4 · 2× Queen bed

Standard Room

Sleeps 2

Premium Suite, 1 Bedroom, Non Smoking

Sleeps 4 · King bed, Sofa bed

  • Desk
  • Desk chair
  • Air conditioning
  • Bathrobe
  • Private bathroom

Standard King Room

Sleeps 2 · Extra-large double bed (Super-king size)

Premium King Room

Sleeps 2 · Extra-large double bed (Super-king size)

Deluxe Queen Room With Two Queen Beds

Sleeps 4 · 30 m² · 2× Large bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Superior Queen Room With Two Queen Beds

Sleeps 4 · 32 m² · 2× Large bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

King Suite

Sleeps 4 · 41 m² · Sofa bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Queen Room With Two Queen Beds - Accessible/Non-Smoking

Sleeps 4 · 32 m² · 2× Large bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Superior King Room

Sleeps 2 · 32 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Amenities

  • Free WiFi
  • Fitness facilities
  • Parking garage
  • Valet parking
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
Show all 54 amenities
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Daily housekeeping
  • Designated smoking area
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Happy hour
  • Heating
  • Higher level toilet
  • Invoice provided
  • Key card access
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Minimarket on site
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Toilet with grab rails
  • Vending machine - drinks
  • Vending machine - snacks
  • Visual aids: Braille
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

179 Madison Avenue, Memphis, US

Check-in
from 04:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say8.4444 reviews

+ Friendliness of staff+ Proximity to attractionsCleanliness issuesLimited amenities
Cleanliness7.2
Service9.2
Location9.7
Room Quality8.2
Amenities8.2
Value for Money8.7

Guest review

5.0

Very beautiful hotel

We had a lot of screaming in the halls. All night long. People were slamming doors and talking very loud

Tonya · US · 2026-07-13

Guest review

3.0

The staff were very good and the location.

The rooms weren't cleaned, the telephone was not working, and the only worker was at the front desk. I had to change my sheets and vacuum my room, because there were no more rooms available. What a way to start celebrating my 60th birthday

Carol · US · 2026-07-05

立地最高!

8.0

フロントスタッフが駐車場の出し入れを手伝ってくれた。とても親切だった。 行きたいところも近く、歩いて回れた。

朝食付きで予約したが、食べに行ったら、15ドルまでの制限付き。 オーバー分は支払いがありました。 食べる前に言って欲しかった。

HIROMI · JP · 2026-07-04

Good to know

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 0 years old stay for US$35 per person per night when using an available cot.

Children up to and including 17 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.