Basic Triple Room
Sleeps 4 · 50 m² · Twin bed, Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
Serenity Suites Casa Boutique
Carrera 48B No. 53A – 10 Altos de Pan de Azúcar, Bucaramanga, CO
8.9 guest rating· 110 reviews
About this hotel
Luxurious Indoor Pool and Gourmet Restaurant
Hotel Serenity Suites Casa Boutique in Bucaramanga offers a relaxing stay with an indoor pool and a delectable restaurant. Enjoy complimentary WiFi and private parking during your visit.
Elegant Rooms with Modern Amenities
Each room at our boutique hotel features a TV, air conditioning, and minibar for your comfort. The private bathroom is equipped with a shower, hairdryer, and free toiletries. Additional perks include a DVD player and satellite channels.
Premium Facilities for a Perfect Stay
Indulge in our communal sauna, benefit from the 24-hour reception, and explore the charming garden. Take advantage of services like the tour desk and ironing facilities for a hassle-free experience.
Book your stay at Hotel Serenity Suites Casa Boutique for a memorable getaway in Bucaramanga!
Rooms & rates
Deluxe Double Room
Sleeps 3 · 45 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
Suite with Balcony
Sleeps 3 · 50 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
Presidential Suite
Sleeps 4 · 70 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
Standard Double Suite
Sleeps 2 · 35 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
King Suite with Balcony
Sleeps 3 · 55 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
Presidential Suite
Sleeps 6 · 70 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
Deluxe Double Room
Sleeps 2 · 40 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
Amenities
- Free WiFi
- Indoor pool
- Kids' pool
- Plunge pool
- Swimming pool
- Spa/wellness center
- Spa/wellness center services
- Free Parking
- Accessible parking
- Valet parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
Show all 107 amenities
- Barber/beauty shop
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- Pets allowed
- Sun loungers or beach chairs
- Golf course
- 24-hour front desk
- Tour desk
- Room service
- 24-hour security
- Non-smoking rooms
- Family rooms
- Airport shuttle (additional charge)
- Airport drop off
- Airport pick up
- Allergy-free room
- BBQ facilities
- Beauty Services
- Board games/puzzles
- Broadcast Live sport events
- Car hire
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Fishing
- Food delivered to guest room
- Fruits
- Garden
- Grocery deliveries
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hair Salon Services
- Hand sanitizer in guest room and key areas
- Hiking
- Horse riding
- Hot tub/Jacuzzi
- Indoor play area
- Invoice provided
- Ironing service
- Key access
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lockers
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Minimarket on site
- Open-air bath
- Outdoor furniture
- Packed lunches
- Pedicure
- Physical distancing in dining areas
- Physical distancing rules followed
- Picnic area
- Private check-in/check-out
- Process in place to check health of guests
- Public Bath
- Safety deposit box
- Sanitized tableware & silverware
- Shallow end
- Shared lounge/TV area
- Shuttle service (additional charge)
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Sun umbrellas
- Terrace
- Thermometers for guests provided by property
- Tour/class on local culture
- Vending machine - drinks
- Vending machine - snacks
- Walking tours
- Wine/champagne
Location
Carrera 48B No. 53A – 10 Altos de Pan de Azúcar, Bucaramanga, CO
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.9110 reviews
+ Friendly staff+ Nice view+ Tranquil location− Inadequate breakfast options− Old facilities− Wi-Fi issues
Cleanliness8.7
Service9.7
Location9.8
Room Quality8.2
Amenities8.2
Value for Money9.2
Guest review
3.0− la Pisicna estaba sucia
Lujo
10.0El desayuno en La Terraza a con muchos pajaros
Mala atención, habitación sucia.
1.0No, la habitación estaba sucia con polvo y la cama parecía como si alguien recién se levantara.
− La atención muy mala de parte de la recepcionista. Lo mejor que me pasó fue cancelar reserva e irme del lugar. Al momento de hacer la reserva vi buenos comentarios y todo muy bonito. La verdad decepcionante.
Guest review
5.0Ubicación, instalaciones.
− Cama mal organizada
Guest review
9.0La atención, muy amable
− La piscina puede tener mejor mantenimiento
Guest review
7.0La atención del personal.
− El espacio de la habitación era un poco estrecho para 2 personas. También la iluminación era muy tenue y en las noches para arreglarse era dificil verse.
Good to know
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.
›Pets
Pets are allowed on request. Charges may be applicable.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
Free private parking is possible on site (reservation is needed).
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an existing bed.
People 5 years old and over stay for COP 40,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.