Central Palace Hotel♡

Clean, Comfortable, and Perfectly Located!

10.0

I had a great stay at this hotel! The room was very clean and comfortable, making it easy to relax after a day of sightseeing. The location was also excellent, it was convenient to get anywhere in the city. I recommend it to others looking for a well-located and spotless place to stay.

Terrible service

2.0

Really disappointed with this hotel. The staff were unhelpful and unfriendly. We booked a trip through the hotel and they tried to scam us into paying twice. I was phoned by reception at 11.30pm demanding I go down to pay immediately in cash for a trip already paid for. This was sorted out by phoning our travel agents, Wendy Woo travel, who sorted this out for us. Rooms were basic and food was substandard.

Guest review

10.0

The pool was nice, but not the same in pictures. Does get very slippery when wearing sandals. The buffet was good, not a lot of variety, but liked how it had viet food, ask to order pho and some western food. The AC did turn off and is set on a timer to turn off which was a little annoying. But overall, great stay!

Excellent location

4.0

Excellent location! We stayed for three nights. Not expensive and not particularly cheap. The location of the hotel is excellent! Everything goes downhill from here. Average breakfast, one day we arrived half an hour before closing and almost everything was empty, they didn't replenish the stock. Apparently, in other hotels we were not used to it well. Getting into the shower is a feat, you have to climb about 60 centimeters to get in and then get through the bathtub, which is about 20 centimeters thick (photo attached but can't upload video) which is difficult. But getting out the same way and wet is already life-threatening. Not to mention the shampoo and soap, they smell like rat poison, just disgusting. The walls between the rooms are like cardboard, you can hear everything. Oh, sorry, I almost forgot to say that the mattress was very good. I don't think I'll return to this hotel.

ZERO communication!!!

2.0

We haven't stayed yet, but we leave in two days and they have not returned any of my email's nor have they answered their phone. I've tried 5 different times. I was trying to get information about the airport tranfer (they say the provide). they haven't returned any messages even the ones I sent with my initial booking. I'm beginning to think they don't exsist!

Good if the Air Conditioning is working.

6.0

The hotel is ok. Location is good. But stayed there twice (going to and from Cambodia) and both times the air conditioning was sub-standard. Finally convinced them that the AC wasn't working and moved to a different room. It does have a nice pool area overlooking the city.