Outlook Condos at Oyhut Bay Resort♡

Guest review

8.0

Nice area. The Expedia listing did not specify the mandatory $150 cleaning fee.

Guest review

4.0

Kitchen was the most impressive room in the condo

Guest review

8.0

Large kitchen that we all could cook in as a family was the highlight of this property.

Guest review

2.0

We booked this condo for 2 nights through Expedia, located in Oyhut Bay Seaside Resort, and managed by Golderner. We drove 2.5 hours to get there. Upon entering, we found a terrible smell, black mold, and dirty, stained carpet in the room. We took photos and called the management company. The representative was rude and only offered to send a cleaner. I explained black mold can’t just be cleaned away, but the cleaner came, agreed it was mold, and left without doing anything. Later, the management company claimed it was “dust.” If that were true, why wasn’t it cleaned before our arrival? Dust doesn’t cause that smell or appear on ceilings. We requested a full refund, which was denied. Expedia got involved, but the management company refused, hiding behind their cancellation policy. Expedia’s supervisor offered a $300 refund, which I declined—it’s unacceptable when we couldn’t stay in a mold-infested unit with our 2-year-old. We were told someone would follow up but never heard back. When we called to confirm we left the keys, a woman named Julie hung up on us—completely unprofessional. We will report this to the health inspector and pursue legal action. Terrible experience from start to finish. Do NOT book here!

Guest review

2.0

WARNING. Was charged a cleaning fee and processing fee from property management company. These fees were only disclosed after a non-refundable reservation was made. Therefore, I was stuck with these fees. These fees were not included in reservation quote. Very deceptive and dishonest.

Bad experience with Oyhut Bay Resut

4.0

After booking through you, I paid Oyhut Bay. After paying, I received a very long contract with many do's and dont's. And I had to provide a large deposit that I was supposed to get back if the place was kept clean. My wife and I spent little time at this resort as we were visiting her family, so the place was very clean and hardly used. On the last day I noticed that the sliding door going to the patio in the back did not lock. And the patio in the back could be reached via the street. This was very frustrating. It has now been months and we have not received the large deposit we gave the. We will never go there again and we will never recommend this place to anyone,