The Colony Hotel

Guest review

10.0

Will definitely return

Guest review

10.0

The Colony is quintessential Maine. We loved every moment of our stay.

Guest review

6.0

Uncomfortable bed and pillows. No tv. Plugs old and items you plug in fall out. Hotel needs to be updated

Guest review

6.0

While the location and the grounds of the Colony are impressive, the room we stayed in and the service were quite unimpressive. The very old, stained carpet in the room (as well as in the elevator), the squeaky floors, and the lack of even a bottle of water in the room (not to speak about a coffee/tea machine) gave us a bleak, unwelcome feeling.  Regarding service: by noontime on the second day, our room was not yet made. We alerted the front desk, and they promised it would get done later in the afternoon. We returned to the room close to 5 pm, and the room was still not cleaned. When we asked the front desk about it, they told us that the cleaning team had already left for the day. Only after we insisted did we find the room rearranged on our return at 8 pm.  And all this for a room of over $500 a night. Highly disappointing—will not return and will not recommend the Colony Hotel.

Guest review

6.0

The Colony Hotel is in an enviable position on Ocean Drive and on entering the hotel we were struck by the imposing reception area and beautiful sea view from there. Our room was beautifully decorated and we appreciated the fact that we had free parking and that we could walk into town. However, we felt that the hotel is totally reliant on the beautiful building and location for business and does not appear to be particularly concerned with customer experience. The sheet on our bed was torn and despite mentioning to housekeeping was not changed. After much discussion we were offered a free breakfast which we accepted. The bath had a constant drip and the bath was stained as a result and we found hair in the bath that was clearly neither of ours for the duration of our stay. We also felt that the lack of tea/coffee making facilities was poor. To add insult to injury, when we checked out they attempted to charge us for 2 evening meals that had been incorrectly assigned to our room and which took an inordinate amount of time to sort out. We had thought that staying at The Colony would be the highlight of our trip but were left feeling totally underwhelmed. We will not be recommending The Colony to our friends.

Guest review

10.0

The rooms in the courtyard building were very modern, sleek, beautifully decorared in a beachy theme. The views of the ocean were beautiful, especially at sunset. Very convenient to town.