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Hotels of Earth

Swissôtel Al Maqam Makkah

★★★★★ King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955, Makkah, SA

8.6 guest rating· 143 reviews

The five stars

Swissôtel Al Maqam Makkah holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Concierge service and Free newspapers in lobby.

Guests score it 8.6/10 across 143 reviews.

About this hotel

Luxurious Amenities

Indulge in top-notch services such as complimentary Wi-Fi, concierge assistance, and a hair salon. A stay at Swissôtel Al Maqam Makkah promises unparalleled comfort.

Dining and Entertainment

Savor delectable meals at the on-site restaurant or unwind with a drink at the bar/lounge. 24-hour room service ensures you are catered to at all times.

Convenience and Comfort

With 1624 well-equipped rooms and convenient facilities like a Smart TV, stay connected with complimentary Wi-Fi. The hotel's location provides easy access to key attractions in Makkah.

For an unforgettable experience in Makkah, book your stay at Swissôtel Al Maqam Makkah today.

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Rooms & rates

Classic Room, 1 King Bed

Sleeps 3 · King bed

  • Desk
  • Desk chair
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

Classic Triple Room, City View

Sleeps 4 · 32 m² · 3× Twin bed

  • Desk
  • Desk chair
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

Executive Suite, 1 King Bed (No View)

Sleeps 5 · 177 m² · King bed

  • Desk
  • Desk chair
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

Classic Quadruple Room (Partial Kaaba View)

Sleeps 4 · 32 m² · King bed

  • Desk
  • Desk chair
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

Classic Room, 3 Twin Beds (Partial Kaaba view)

Sleeps 4 · 32 m² · 3× Twin bed

  • Desk
  • Desk chair
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

Classic Quadruple Room, City View

Sleeps 4 · 32 m² · King bed

  • Desk
  • Desk chair
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

Premier Twin Room, 2 Twin Beds (Kaaba View)

Sleeps 4 · 40 m² · 2× Twin bed

  • Desk
  • Desk chair
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

Classic Quadruple Room (No View)

Sleeps 4 · 32 m² · 4× Twin bed

  • Desk
  • Desk chair
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

Family Suite, 1 Double Bed

Sleeps 5 · 94 m² · Double bed

  • Desk
  • Desk chair
  • Air conditioning
  • Bathrobe
  • Private bathroom

Junior Suite Partial Kaaba View

Sleeps 4 · 77 m² · King bed

  • Desk
  • Desk chair
  • Air conditioning
  • Bathrobe
  • Private bathroom

Amenities

  • Free WiFi
  • Free newspapers in lobby
  • Breakfast available (surcharge)
  • Vegetarian breakfast available
  • 24-hour front desk
  • Safe-deposit box at front desk
  • At least 80% of all lighting comes from LEDs
  • ATM/banking
  • Banquet hall
  • Biodegradable/compostable stirrers
  • Braille or raised signage
  • Bulk dispenser for toiletries
  • Change of bed sheets (on request)
  • Change of towels (on request)
Show all 54 amenities
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Concierge service
  • Double-glazing on all windows
  • Eco-friendly cleaning products provided
  • Elevator
  • Energy-saving switches
  • Gift shops or newsstand
  • Grey water recycling system
  • Grocery/convenience store
  • Housekeeping on request
  • Humane animal treatment
  • Internet access in public areas - high speed
  • LED light bulbs
  • Library
  • Locally-owned & organized tours & activities
  • Luggage storage
  • Multilingual staff
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • No single-use plastic straws
  • Porter/bellhop
  • Reception hall
  • Recycling
  • Reusable cups only
  • Reusable tableware only
  • Shopping mall on site
  • Shopping on site
  • Showcase for local artists
  • Smoke-free property
  • Sustainability/community reinvestment (10% revenue or more)
  • Television in common areas
  • Tours/ticket assistance
  • Vegan menu options available
  • Vegetarian menu options available
  • Water dispenser
  • Water-efficient showers only
  • Wedding services
  • Well-lit path to entrance
  • Wheelchair accessible

Location

© OpenStreetMap contributors

King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955, Makkah, SA

Check-in
from 04:00 PM to 06:00 PM
Check-out
until 12:00 PM

What guests say8.6143 reviews

+ Excellent location+ Friendly staff+ Good amenities+ Clean roomsIssues with water cleanlinessInconsistent serviceSecurity concerns
Cleanliness7.7
Service9.1
Location9.2
Room Quality8.1
Amenities8.7
Value for Money8.6

Terrible service on hotels.com and the hotel

2.0

Don’t book hotels.com didn’t help and hotel didn’t help wrong date was booked as a mistake of the hotels.coms part I’m in dispute and will claim indemnity for this do not book this hotel as they’re not helpful and not through hotels.com I’ve always been a loyal customer I was let down badly, when I did all I could in my power contacted them straight after booking upon realising wrong date was booked as an error on hotels.com part was for the date I was flying out. I got in contact straight away

Asif · 2025-10-12

Guest review

10.0

Clean rooms fab food excellent location and friendly staff will be back again.varied breakfast and fab evening meal.. highly recommended.

Nassar · 2025-10-12

Guest review

10.0

Excellent umrah trip

Mohammed · 2025-10-11

Guest review

10.0

Nice nice Good hotel

Ahmed · 2025-10-11

Guest review

10.0

Very clean

Ali · 2025-10-08

Guest review

8.0

The location is excellent. Only problem is the disruption from the hotel staff for non existent reasons. Mid afternoon, i take a 45 min nap to be able to do asr prayers in the mosque. A staff barges into my room carrying a portable ac, this is a guise for workers accessing your room, possibly go through your staff if you are not in. And then again in the middle of the night my 3 hours of planned sleep again got disrupted by hose keeping at my door but luckily ihad locked it fully plus a call from reception saying something about my checkin like it could not wait till morning. The hotel must realise we choose them coz of the vicinity to the Kaaba and ability to take these power naps without interruption so can achieve our Ibaadah goals

Hamida · 2025-10-05

Hotels of Earth · questions

Is Swissôtel Al Maqam Makkah really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Couples wishing to share a room must provide proof of marriage.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Alcohol is not served or permitted at this property.

Contactless check-in and contactless check-out are available.

Pets

Pets not allowed

Pets

Service animals not allowed

Sustainability Certifications

Green Globe

Check-in & Check-out

Contactless check-out is available

Food & Beverage

No alcohol served onsite

Sustainability Certifications

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Food & Beverage

No alcohol allowed onsite

General

Professional property host/manager

Check-in & Check-out

Contactless check-in is available