Novotel London Canary Wharf
★★★★ 40 Marsh Wall, London, GB
8.8 guest rating· 5428 reviews
About this hotel
Stunning Roof Terrace with 360 Views
Experience breathtaking panoramic views of the London skyline from our roof terrace at Novotel London Canary Wharf. Enjoy the city's beauty from a unique vantage point, perfect for relaxation or socializing.
Modern Amenities and Dining Options
Indulge in our on-site gym, pool, and contemporary restaurant and bar. Each guest room is equipped with air conditioning, a flat-screen TV, and en-suite facilities. Savor artisanal dishes at the Bōkan Restaurant, Bar, and Roof Terrace, offering a fusion of local and European cuisines.
Convenient Services and Nearby Attractions
Benefit from free WiFi, 24-hour front desk, and room service with hot dishes and snacks. Explore Greenwich Park and Tower Bridge just a few kilometers away. Book your stay at Novotel London Canary Wharf for an unforgettable experience.
Amenities
- WiFi available
- Heated pool
- Indoor pool
- Swimming pool
- Swimming pool toys
- Fitness/spa locker rooms
- Sauna
- Fitness center
- Fitness facilities
- Breakfast in the room
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Snack bar
Show all 73 amenities
- Air conditioning
- Pets allowed
- 24-hour front desk
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Allergy-free room
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Emergency cord in bathroom
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Higher level toilet
- Key access
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Lockers
- Lower bathroom sink
- Luggage storage
- Meeting/banquet facilities
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Shallow end
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
- Terrace
- Toilet with grab rails
- Wheelchair accessible
Location
40 Marsh Wall, London, GB
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.85428 reviews
Bel endroit, confortable , idéal pour un séjour sur Londres!
9.0Le personnel est aux petits soins pour vous, très aimable et sympathique, le petit déjeuner est exceptionnel, le cadre ( la vue de Londres depuis la salle restaurant / le bar), l’emplacement (10 minutes de marche depuis le métro ou la DLR), les équipements (salle de sport, piscine, sauna )…
− Déçu par la vue depuis notre chambre qui donnait non pas sur la ville (comme annoncé lors de la réservation via booking ) mais sur un immeuble en construction!
Guest review
7.0− Sink is not draining properly Floor is dirty when we arrive
Guest review
10.0Excellent location for O2 and The Docklands Museum with great links into the city centre.
Excellent staff very poor hotel
5.0Excellent staff who were all so helpful and friendly.
− The hotel is very tired. Our room did not look like it had been cleaned properly. There was what looked like the top of a sun cream bottle left on the chair. What appeared to be beads from a broken necklace on the floor. The shower temperature was difficult to regulate and sprayed water into the bathroom. The changing facilities in the gym pool area were very very dirty and there is only 1 shower in a disabled facility toilet which was too dirty to use. The breakfast is £ 25 which is extortionate and then to charge upwards of £14 supplement for eggs Benedict is downright criminal. We did go to the bar but were unable to pay the cost of a small glass of wine so did not stay. The area in Canary Wharf is a love it or hate it in my opinion. I really did not like it and the area around the hotel is a building site and there is rubbish everywhere. This is not a 4 star hotel. I have stayed in many Novotels across the UK this is by far the worst . Very very disappointing.
Disappointing. Too hot and the issues raised weren’t fixed.
4.0The building was nice and clean and the staff were friendly to speak to
− The air con didn’t work, we raised it 4 times and then they put a fan outside the door but didn’t tell us so we only found it in the morning. The spa was not as described. It’s a pool with one lounger.
Great
10.0Very clean and close to train stations
− Nothing
Good to know
Please note the property currently does not accept cash payments but only bank cards.
Should guests wish to eat at the restaurant or visit the bar they are advised to reserve a table in advance.
The credit card used for booking must be presented together with a valid photo ID at reception upon the client's arrival.
Please be advised that we do not accept contactless payments, Apple Pay or Google Pay.
Please note that all Special Requests are subject to availability and additional charges may apply.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
No parking available.
›Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
›Pets
Pets are allowed. Charges may be applicable.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.