Signature Hotel London

Vile.

2.0

I went to have surgery in Stratford, which was traumatic. Not as traumatic as my entering my room at Signature. The smell hits you first, then walk in and it is disgusting. Like it's tidy, but it's never been cleaned. Thick with dirt. The lovely view of the drainpipe and wall was very appealing. I went down immediately and explained I couldn't stay here. I was told I would get a refund. I asked to take photos to ensure I would. They said don't worry. I left. I got annother hotel through booking.com I got refused my refund. The fact I was in agony and couldn't talk will help you to understand how bad this room was. I just wanted a roof over my head and i couldn't/ Booking.com also refused to refund me.

Good location excellent staff

10.0

Faheem and Harum the manager are the best employees working here . I come here because of them. Thank you team for working hard and taking care of me everytime I visit

Goes downhill after the pretty reception

4.0

Cold room with no heater available from reception. Shower head tied to pole with zip ties. Phones broken in rooms. Fairly cheap, but not cheap enough for the issues.

Guest review

8.0

We stayed for two nights. Our room was basic and clean. The housekeeping staff were attentive to my needs for extra towels and hangers. The downside was that there was a lot of late night revelry coming through the very thin walls on both nights. It finally stopped at 1am. If you have an early start, as we did, then you might want to consider a quieter area. One plus was there are a number of good vegetarian Indian restaurants.

Guest review

2.0

We were greeted by bugs in the room when we entered. The guy then came and sprayed bug spray but that didn’t help. There was a pillar in the middle of the room which was in the way when you get out of the bed. The hand sink in the bathroom was flooding. The guy used a screwdriver for the water to go down but that didn’t help so we couldn’t use it The makeup light in the mirror didn’t work when we tried to use it. It just kept flashing. Overall our stay there was terrible

Cheap and cheerful

6.0

The staff are lovely and cannot do enough to help, its a budget hotel so its never going to be the ritz. Of.you are looking for a cheap overnight stay its perfect. It looks like they are working on it to raise the standard. All daid i would uae this hotel again as the location is perfect for transport links and shopping and lots of food places