Luxury Room
Sleeps 2 · 28 m² · King bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
Swiss Lenana Mount Hotel
★★★★ Ralph Bunche Road, Kilimani, Nairobi, Nairobi, 00100, Nairobi, KE
7.8 guest rating· 126 reviews
About this hotel
Spa and Recreation
Indulge in massages and facials at the full-service spa. Unwind at the outdoor pool, steam room, or the hotel's nightclub.
Dining and Drinks
Savor local and international cuisine at Swiss Cafe Restaurant or opt for room service. Enjoy drinks at the bar/lounge and snacks at the coffee shop.
Comfortable Accommodations
Stay in one of the 140 guestrooms with minibars and flat-screen TVs. Relax on a premium bedding pillowtop bed with rainfall showerheads in the private bathroom.
Experience relaxation and luxury at Swiss Lenana Mount Hotel. Book now for a centrally located stay in Nairobi.
Rooms & rates
Superior Room, 1 King Bed
Sleeps 2 · 30 m² · King bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
Superior Double or Twin Room
Sleeps 2 · 30 m² · 2× Twin bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
Amenities
- Free WiFi
- Pool sun loungers
- Conference space
- Free newspapers in lobby
- Full-service spa
- Parking (limited spaces)
- Fitness facilities
- Free self parking
- Free valet parking
- Wheelchair accessible parking
- Wheelchair-accessible van parking
- Breakfast available (surcharge)
- Snack bar/deli
- 24-hour front desk
Show all 35 amenities
- Safe-deposit box at front desk
- Accessible shuttle
- Airport transportation - pickup (surcharge)
- Banquet hall
- Computer station
- Concierge service
- Conference center
- Designated smoking area
- Elevator
- Garden
- Housekeeping on request
- Luggage storage
- Meeting rooms
- Multilingual staff
- Nightclub
- No accessible shuttle
- Porter/bellhop
- Steam room
- Television in common areas
- Terrace
- Tours/ticket assistance
Location
Ralph Bunche Road, Kilimani, Nairobi, Nairobi, 00100, Nairobi, KE
- Check-in
- from 12:00 PM
- Check-out
- until 11:00 AM
What guests say7.8126 reviews
+ Good food+ Friendly staff+ Cooperative service− Disorganised service− Long wait times for service− Poor supervision
Cleanliness7.7
Service7.2
Location8.2
Room Quality8.2
Amenities7.7
Value for Money7.6
Good food but disorganised service, poor supervision and poor attitude
4.0Good food, but disorganised service and poor supervision We hosted an office party at the Swiss Lenana Mount Hotel, Nairobi, on 31 October 2025 to celebrate 25 years of our firm and the 50th birthday of our longest-serving employee. The food was genuinely good, but the service fell well below expectations. Drinks took far too long to arrive, our server repeatedly forgot items and had to make multiple trips, and the team seemed unfamiliar with basic wine service—struggling to use a corkscrew, unsure how to pour, and even serving a sweet red when we had ordered a dry red. The bar also did not stock Coke Zero, which several guests requested. What made matters worse is that we had to clear used dishes from our own tables because the servers were not doing so. When I asked a supervisor for assistance, he dismissed the request, saying it was not his station. This venue has potential, but it urgently needs better training in bar and wine service, attentive table clearing, and stronger supervisory oversight to match the quality coming out of the kitchen. Date of visit: 31 October 2025
Very good stay
10.0It is very nice hotel to stay and staff is very cooperative, and very clean hotel Good staff, very cooperative nice food and breakfast.
Guest review
8.0Overall the experience was good
Well trained staff
8.0I’d like to give a special thanks to Charles from the engineering team at Swiss Lenana Mount Hotel for his incredible assistance. I had an issue with one of the electrical sockets in my room, and Charles was quick to respond when I reached out. He arrived promptly and was immediately able to diagnose and resolve the problem. Not only did he fix the socket, but he also ensured all the connections were secure and safe, taking extra care to make sure everything was in perfect working order. What really impressed me was Charles' professionalism and his friendly approach. He made sure to explain what the issue was and how he fixed it, all while ensuring I was comfortable with the solution. His quick response and dedication to providing great service really enhanced my stay. If you’re ever at the hotel and need assistance with anything electrical, I’d highly recommend reaching out to Charles—he truly went above and beyond
Highly recommend it!
10.0A wonderful stay, amazing conditions: fragrant linens, a soft bed, high-pressure showers, fresh towels, delicious food, excellent coffee, beautiful views from the terrace, and wonderful service. In short, I highly recommend it!
Guest review
10.0Great experience
Good to know
Only registered guests are allowed in the guestrooms.
Contactless check-in and contactless check-out are available.
›Pets
Pets not allowed
›Check-in & Check-out
Contactless check-out is available
›Guest type
Essential workers only - NO
›General
Professional property host/manager
›Check-in & Check-out
Contactless check-in is available