Executive Suite Room
Sleeps 5 · 5× Futon Mat
- Private bathroom
- Separate bathtub and shower
- Spring water bathtub
- Free WiFi
- Safety deposit box
Yamakawa ZENZO
★★★ 1426, Kitazato, Oguni, Kumamoto, 869-2505, Oguni, JP
9 guest rating· 16 reviews
About this hotel
Enjoy the Garden Views and Complimentary Amenities . Make yourself at home in our guestrooms with modern amenities including refrigerators and flat-screen televisions. Convenient Services and Facilities such as complimentary wireless internet, safe boxes, and electric kettles are provided daily. Explore the Surrounding Attractions of Oguni, with key landmarks just a few kilometers away. Experience comfort and convenience during your stay at Yamakawa ZENZO. Time to book your peaceful retreat amidst nature at our ryokan in Oguni!
Rooms & rates
Economy Twin Room
Sleeps 2 · 2× Futon Mat
- Private bathroom
- Separate bathtub and shower
- Spring water bathtub
- Free WiFi
- Safety deposit box
Amenities
- Free WiFi
- Parking (limited spaces)
- Free self parking
- Front desk (limited hours)
- Safe-deposit box at front desk
- Designated smoking area
- Garden
- Wheelchair accessible
Location
1426, Kitazato, Oguni, Kumamoto, 869-2505, Oguni, JP
- Check-in
- from 04:00 PM to 06:00 PM
- Check-out
- until 10:00 AM
What guests say916 reviews
+ Clean rooms+ Friendly staff+ Great location+ Comfortable beds− Limited parking− Expensive breakfast− No spa services
Cleanliness7.5
Service8.3
Location8.1
Room Quality7.8
Amenities7.2
Value for Money6.9
Guest review
8.0部屋付きのお風呂はお湯も雰囲気もとても良かったので、少しお部屋に手を入れたら、もっと良い宿になると思いました
Guest review
10.0Great
Superb
9.0The staff of front desk is very nice and always full of passion. He tried his best to help us to solve the problem of dinner due to the system bugs of Booking.com.
− We booked 2 rooms for 4 persons ( each room for 2 person) on the Booking.com, but the system of Booking.com always showed 2 rooms and each room for 1 person. Caused that, we have sent 3 messages to the hotel's customer service via Booking.com system for explaining the situation and reminded them the problems, and made some modification of the dinner meal ingredients also. We received the confirmed reply from the hotel's customer service at last. But here came the problem, when we arrived at the hotel, the staff of front desk seemed didn't receive the corrected messages from their customer service and the dinner meals were still just for 2 persons, not for 4 persons, and the meal ingredients which confirmed by the customer service still no any changed! Thanks for the staffs cause they ( and the front desk) tried their best to help us to solve the problem caused by the customer service. 1 to 10, I certainly gave the staffs (the front desk and the others ) 10, and the customer service, I just could give them 1.
Guest review
10.0上年12月份入住，浸溫泉特別舒服，由於今次夏天關係，溫泉水比較熱。
員工有禮
10.0員工非常有禮，樂於解答我們的問題。
Guest review
8.0숙소 및 개별욕실 만족 스럽습니다. 다만 음료, 간단한 간식 거리등은 구매가 불가 합니다. 미리준비해 가야 ㅎ
Good to know
Guests under 20 years old are not permitted at this adults-only property.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Cashless payment methods are available for all transactions.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
›Pets
Pets not allowed
›Sustainability Certifications
Property confirms they are implementing guest safety measures
›General
Guests are provided with free hand sanitizer
›General
Staff temperature checks are conducted regularly
›General
Cashless transactions are available
›Accessibility
No elevators
›General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
›General
Staff wears personal protective equipment
›General
Temperature checks are available to guests
›General
Food service has been amended for enhanced safety
›Guest type
Caters to adults only
›General
Property is cleaned with disinfectant
›General
Social distancing measures are in place
›General
Professional property host/manager
›General
Unicode Support false
›Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
›General
Commonly-touched surfaces are cleaned with disinfectant
›General
Masks are compulsory at the property