Numa Bay Exclusive Hotel - Ultra All Inclusive♡

Nie polecam

4.0

Czystość

− Jedzenie bardzo słabe

Perfekt

10.0

Alt var perfekt

− Ikke noget

Excellent hotel

10.0

Spent a fantastic 10 night here. Location- 2 hour transfer is long but its not as though you don't know before you go. Area has shops and restaurants on the door step. Reception- I messaged a few months before to ask if we could have 2 rooms either next door or at least same floor as we had 2 × 16 year old with us so booked 2 rooms Got 2nd and 4th but ended up being given a family room with a sea view as didn't feel happy being 2 floors away. The check in was easy and quick. More information could be given on check in or a QR code in the room on hotel information. Cleaning lady was lovely and the room was always cleaned thank you. Pools - Always plenty of sunbeds, after 11ish it was always harder to find one, was getting busier as we were leaving and you always get the ones who get up early to get the best spots. The areas were kept clean. Entertainment- All staff work hard and offer loads of activities. The music could sometimes get on your nerves as it always seem to be the same music. The evening Entertainment was ok just always seems to be a dj or a stunt act. Some nights better than others but overall good. Food- all inclusive food, always something to eat but not always what you want. Sometimes i found it hard to know what meat was in things. The food street for lunch is fab lots of choice. The guy who does the wraps I felt for him the heat he had to cook in was ridiculous but was always polite. We had a meal in the Turkish and Asian both fantastic food. The portions for me in the Turkish was too big a smaller portion option would be good as I felt like I hardly touched mine and hate seeing food go in the bin. Both has fantastic service. Please note you only get one restaurant per 7 night stay (we got offered another as it was my daughters birthday and we had an early check out. Thank you ) Beach - always loads of beds and fab having a beach on your doorstep. The sea along the strip does seem dirty compared to the section in the deeper sea. But I suppose that is pollution in the seas very merky in places which is a shame. Dean in guest services is a lovely guy will always spend the time to chat and if you need to know anything even where to eat outside the hotel speak to him first do you dont end up paying the daft prices just outside the hotel. Overall a fantastic stay, value for money and friendly staff (most) I could stay here again. For management- Please think of the staff and get them some fans. The heat they work in is not fair. Thank you for a fantastic hoilday

3rd time here!

10.0

3rd time here!! I was slightly apprehensive that the hotel may have lost its charm with it being extended but I certainly had nothing to worry about, it’s bigger & even better! I’m here in peak season and have no problems whatsoever finding a sunbed at the beach. Because the hotel and beach have been extended seems less busy everywhere, so very few queues. They have a new piano bar, which has a touch of class and an extensive cocktail menu, a perfect place to relax. Also have a new coffee shop called bake & brew where you can delicious sweet treats and and a good selection of coffees. They have new large snack bar which has a wide variety of good throughout the day from fresh pasta station to freshly made waffles plus many more. The fried chicken is my favourite!! The entertainment shows every night are top quality done on a big stage also plenty of seating area to watch the shows. Upon checking in Uğur explained everything to us, gave us our key cards and wrist bands, he is very friendly, with a good sense of humour. Victor greeted us as soon as we walked in with a big smile and a hug. Even remembered which town I lived in and was very happy to see us. He also has a new role which he is very good at and very knowledgeable. We also met Pelin the guest relations manager she has a very friendly and warm character. Annabelle is a new face to the hotel, she always has time for a chat and to check we are ok and a lovely big smile! Lauren is also a new face, on arrival Lauren showed us the new part of the hotel and explained everything. She is extremely friendly and we had lots of laughs with her. Nothing is too much trouble and she is very approachable. Hakan (operation manager) & Mustafa (night manager) are both approachable. Always say hello to us when they see us and ask if we need anything. They also remembered me when they saw me and I got more hugs. Batuhan A is the operations bar manager. he is very professional and takes control of the excellent bar service. I’ve already booked to come back in October!!

Resort that has everything

10.0

Great resort. Have everything you need. Several pools, private beach, water slides and several dining areas. Great service, friendly and service minded personell. If you like snorkling you will see a lot of different fish in the area where you swim. Again - this resort has everything. Special thank to Victor for taking care of us. We will definitely come back again.😊

HIGHLY RECOMMEND 5 STAR PLUS

10.0

Have been here so many times and this time round it’s the best new hotel with a great vibe new pool bar!…new big snack avenue with lots to choose from Great food now onto the staff….(pool bar….mehmet on skates ! Esra batuhan the bar chef) these guys are legends and deserve massive praise!…GUEST RELATIONS TEAM!…pelin great manager!…renata diana anita…DEAN!…we speak to him everyday and is always busy we have a laugh every day from the animation team anabel…she possesses amazing customer service skills!we even met the general manager nice man!’in our eyes this is a 5 star plus hotel and experience and will be back next year WELL DONE NUMA BAY EXCLUSIVE