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Crowne Plaza HY36 Midtown Manhattan by IHG

★★★★ 320 West 36th Street, New York, US

9.4 guest rating· 954 reviews

About this hotel

Luxurious Accommodation in the Heart of New York City

Convenient Location : Situated just steps away from Penn Station and iconic landmarks like Rockefeller Plaza, Crowne Plaza HY36 Midtown Manhattan offers easy access to the best of the city.

Dining Experience : Indulge in delectable American cuisine at the on-site restaurant Burgerology, featuring a unique backyard bar with a retractable roof for a memorable dining experience.

Exceptional Service : With a 24-hour front desk, the hotel ensures that guests' needs are met promptly and efficiently.

Experience the epitome of comfort and convenience at Crowne Plaza HY36 Midtown Manhattan. Book now for an unforgettable stay in the bustling heart of New York City.

Rooms & rates

Suite - Mobility Access/Hearing Accessible

Sleeps 4 · 43 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Standard King Room

Sleeps 2 · 23 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Double Room with Two Double Beds - Non-Smoking

Sleeps 4 · 23 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Suite, 1 King Bed (Broadway)

Sleeps 4 · 42 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom

Standard Room, 2 Double Beds (Roll-In Shower)

Sleeps 4 · 23 m² · 2× Double bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Coffee/tea maker

Standard Room, 1 King Bed (Communication, Accessible Tub)

Sleeps 2 · 22 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Accessible bathtub

Suite, 1 King Bed (Roll-In Shower)

Sleeps 4 · 42 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom

Suite, 1 King Bed (Hearald Square)

Sleeps 4 · 42 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom

Standard Room, 2 Double Beds (Communication, Accessible Tub)

Sleeps 4 · 22 m² · 2× Double bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Accessible bathtub

Standard Room, 1 King Bed (Communications)

Sleeps 2 · 22 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Coffee/tea maker

Amenities

  • Free WiFi
  • Fitness facilities
  • Parking garage
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Snack bar
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Business center
  • Mobile app for room service
  • Room service
  • 24-hour security
Show all 60 amenities
  • Non-smoking rooms
  • Non-smoking throughout
  • Access to health care professionals
  • Board games/puzzles
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Happy hour
  • Heating
  • Key card access
  • Kid meals
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Themed dinner nights
  • Thermometers for guests provided by property
  • Wine/champagne

Location

What guests say9.4954 reviews

+ Friendly staff+ Great location+ Clean accommodations+ Good experience overall− Limited amenities− Value for money concerns− Breakfast disappointment
Cleanliness9.8
Service10.0
Location9.9
Room Quality9.1
Amenities8.6
Value for Money9.1

Great stay in a convenient location.

10.0

The bed was awesome. Overall, the customer service was awesome, from the front desk to the attendants! I loved that they welcomed you back to the hotel and were just so attentive. Jose was super friendly and helpful.

− I would have liked being on a higher floor .

Fernanda · US · 2026-10-12

Bien ubicado, cómodo, personal amable

9.0

Todo

− Nada

Mazenett · ES · 2026-10-10

Wonderful hotel and excellent staff!

10.0

We loved everything about this hotel. We were in NY to see Harry Styles so just one night for this trip. The staff were so welcoming and accommodating; the room was lovely - very clean and well appointed. The onsite restaurant, Burgerology, had excellent food and service. We visit NY often and will definitely stay here again. Jose, Asad, Edris, and Luis were especially helpful

Laura · US · 2026-10-07

It is ok

7.0

Very helpful staff

− Not comfortable for 4, as the extra sofa bed for kids is bad quality

George & M · AE · 2026-09-18

Good to know

The property charges a $29 plus tax amenity fee daily to enhance the experience of the guest. This mandatory fee includes package handling, welcome beverage, local and long distance calls, two citibike passes and a one time laundry credit to use throughout your stay.

All breakfast package rates are inclusive of breakfast for up to 2 guests daily. That breakfast includes 1 entree with juice, coffee or tea. Any additional guests sharing the room may purchase breakfast from the menu at Burgerology a la carte. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.