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Hotels of Earth

Hotel The Celestine Ginza

★★★★★ Chuo-ku, Ginza 8-4-22, Tokyo, JP

9 guest rating· 1180 reviews

The five stars

Hotel The Celestine Ginza holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Spa/wellness center and Concierge service.

Guests score it 9.0/10 across 1180 reviews.

About this hotel

Luxurious Accommodation

Hotel The Celestine Ginza, located in the heart of Tokyo, offers elegant and comfortable rooms equipped with modern amenities such as flat-screen TVs and minibars. The en suite bathrooms feature luxurious bathrobes and free toiletries, ensuring a relaxing stay for every guest.

Convenient Location

Situated just a short walk from Shinbashi Station, guests have easy access to Tokyo's major attractions and transportation hubs. The hotel's proximity to Ginza Station and Hibiya Park makes it an ideal choice for travelers interested in shopping, dining, and exploring the city.

Exceptional Services

With a 24-hour front desk, concierge service, and on-site restaurant, Hotel The Celestine Ginza goes above and beyond to cater to the needs of its guests. Whether you're looking for a relaxing massage, assistance with laundry, or a delicious meal, this hotel has you covered.

Book your stay at Hotel The Celestine Ginza now for a memorable and luxurious experience in Tokyo!

Rooms & rates

Superior Queen Room - Non-Smoking

Sleeps 2 · 24 m² · Queen bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Minibar

Superior Queen Room - Smoking

Sleeps 2 · 24 m² · Queen bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Minibar

Deluxe Twin Room - Smoking

Sleeps 2 · 34 m² · 2× Twin bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Minibar

Superior Corner Room - Non-Smoking

Sleeps 2 · 31 m² · 2× Twin bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Minibar

Superior Corner Room - Smoking

Sleeps 2 · 31 m² · 2× Twin bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Minibar

Deluxe Twin Room - Non-Smoking

Sleeps 2 · 34 m² · 2× Twin bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Minibar

Executive Twin Room - Non-Smoking

Sleeps 2 · 48 m² · 2× Twin bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Minibar

Accessible Queen Room - Smoking

Sleeps 2 · 24 m² · Queen bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Adapted bath

Queen Room - Disability Access - Smoking

Sleeps 2 · 23 m² · Double bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Adapted bath

Superior Queen Room - Non-Smoking

Sleeps 2 · 23 m² · Double bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Minibar

Amenities

  • Free WiFi
  • Spa/wellness center
  • Parking
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • 24-hour front desk
  • 24-hour security
  • Non-smoking rooms
  • Cashless payment available
  • CCTV in common areas
  • Concierge service
  • Currency exchange
Show all 43 amenities
  • Daily housekeeping
  • Designated smoking area
  • Dry cleaning
  • Emergency cord in bathroom
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Heating
  • Ironing service
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Massage services
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Wheelchair accessible

Location

What guests say91180 reviews

+ Great location+ Helpful staff− Room size− Limited breakfast options
Cleanliness8.6
Service10.0
Location9.6
Room Quality8.6
Amenities9.1
Value for Money8.6

Great stay in Ginza

9.0

Location… design…staff…services

− Nothing really

Krishna I · ID · 2026-10-13

We are coming back in February!

7.0

Location - very close to Shimbashi subway station and walking distance to tons of restaurants and shops. The staff are very helpful and polite, fluent in English and very willing to answer questions. When we asked for some extra items in the room, the request was immediately taken care of. Exceptional service.

− Our room was on the 6th floor facing a back street with lots of bars and restaurants. The sound insulation of the windows are not great. Every night at 3am, we could hear people leaving the bar. So my advise is to request a room on a higher floor or facing the main street.

Clover · HK · 2026-10-12

Great stay.

9.0

room size and amenities. The bathroom fan could not be switched offthough so you needed to close the doors to not be disturbed whilst trying to sleep.

− See above.

Michael · AU · 2026-10-10

東京滞在にはベストなロケーション。

7.0

スタッフは皆とても親切で丁寧な対応でした。 ホテルは客室も共有部も全てとても清潔でした。 アメニティも最高でした。

− 客室は清潔なのですが、独特な匂いがとても強く、到着したのが遅い時間だったので部屋を替えてもらうのには疲れていたのでそのまま滞在しました。 翌日には匂いが落ち着いているかと思いましたが、やはり強い独特な匂いが残っていました。

Tsukasa · KR · 2026-10-10

Très bon sejour

8.0

La propreté et le petit déjeuner L’accueil du personnel

− Manque de rangement pour 2 personnes qui restent 1 semaine Une chambre peut être un peu plus grande

Eve · FR · 2026-10-09

Great location for Ginza

5.0

Great location to explore Ginza. Near transport.

− Not hugely friendly. We came from another hotel that was super friendly and felt the difference. No greeting on arrival/departure in and out of the hotel. Felt like a nondescript city hotel. For a 5 star hotel not having a smart tv for those jet lag hours and only Japanese channels is somewhat dated in these times. No drinking water provided at all.

Rebecca · GB · 2026-10-09

Hotels of Earth · questions

Is Hotel The Celestine Ginza really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Please note that construction work will be carried out from November 1, 2025, to June 30, 2027, as follows:

-Weekdays: from 02:00​ to 07:00​.

-Saturdays, Sundays, and holidays: from 22:00 to 06:00 the next day.

Please note that construction work of the adjacent building will be carried out from November 3, 2023, to February 29, 2028, from 08:00 to 18:00.

Guests may experience some noise or light disturbances. An accommodation tax per person, per night is not included in the price and must be paid at the property.