Serma Hotel♡

Guest review

8.0

Good hotel away from city center. Taxi to center is about 1usd. My room was on the street side and noisy all night long.

Guest review

8.0

The hotel is fine. Good relation between quality and price. Service is kind but inexperienced and not trained. The many messages in walls and doors indicates that probably costumers are not accustom to be civilized. Service is kind but look scared, like if the owners are hard and not motivators. Also it is amazing how young employees are, with exception of the woman in charge or cleaning the rooms. Restaurant is poor, and this is a constraint given that there are not any other restaurants nearby. In general, Potosí is an interesting city but not focused nor prepared for tourism. The hotel is not an exception. I will be back to the same hotel because at least is clean not expensive, and taxis pass constantly in front of the door,

Could be better

6.0

The hotel is very modern. The rooms were comfortable with hot showers. None of the staff speak English but were very helpful. The hotel does not offer any type of laundry service although this was advertised on this site. The local area is far from tourist attractions. The breakfast was very poor.

Great breakfast view, clean safe rooms, locale???

10.0

great view from breakfast room. Good breakfast. Located very close to old bus terminal. It Is a mile uphill walk to the old part of town - a walk that some people may not feel comfortable with (bothin elevation and "grittiness of locale" The regular WiFI went down after first day but front desk kindly gave us access to their "private" WiFi. The room was comfortable enough and showers were hot. We could not leave the windows open due to the noise and exhaust from the street. None of the staff we dealt with spoke English.

Guest review

6.0

Elevator did not work when we arrived