TownePlace Suites by Marriott Columbia♡

Great stay for a group of 4th and 2nd grade boy soccer players.

8.0

We liked the outdoor pool and the common area. We traveled with a soccer team so it was nice to cool off after the tournament in an outdoor pool. The indoor gathering space made it easy to eat together and enjoy each other's company. The breakfast was great too.

− There isn't anything I disliked... The pool was smaller than I expected, but it certainly didn't ruin our experience. If there had been more teams staying in this hotel, the small pool may have been problematic. It was good for our soccer team, though.

Not recommended

2.0

We are a long-standing Marriott rewards family; this is the worst Marriott brand location I've experienced. We are used to the higher end of Ritz or JW, but I have stayed in the lower-end brands like Residence Inn and Courtyard - which have been perfectly acceptable for the cost in points or cash. This was not worth the points charged nor the amount they are asking in cash. The photos are deceiving. The outdoor area with fire pit is actually the front of the parking lot and in bad shape. They do not show you how small the rooms actually are or how low-end the bathrooms are. On the Bonvoy app, I could only see a close up of the beds and the kitchen area, plus the ceiling of the bathroom. The room was a studio, but with a kitchen and a name like Townplace Suites, I expected it more the size of a Residence Inn. It's the size of a normal hotel room with a kitchen crammed into the entry area. The buffet was terrible compared to the Residence Inn we stayed in while in Kiawah Island, SC. Very limited items and the oatmeal wasn't fully cooked - it didn't look edible. I tried the coffee, twice one morning, and I had to throw it out each time which has never happened to me. The beds are very hard, not typical for a Marriott brand, they did not take special care to refill items (totally out of conditioner in the shower). I left without the breakfast that was included, with my entire body in pain from the terrible mattress, a red sore eye and scratchy throat from whatever allergen was in the room, and barely any sleep. The staff was very kind but the manager appreciated the feedback, but did not want to do anything reasonable with the information we provided.

Experience was great

10.0

Everything

Had a great time there and staff was always very welcoming

10.0

Convenient location!! Easy access

The staff was not that friendly, and the rooms were uncomfortable and loud.

1.0

The rooms looked spacious.

− The walls are so thin and the ceiling is so thin. You can hear people walking all night through the ceiling. They were not the cleanest rooms. The bed was super uncomfortable, and the pillows were lumpy. The staff was not that friendly.

Great place but near a highway

9.0

New, clean, spacious, close to airport

− Close to highway. Could hear cars when laying in bed