Deluxe Junior Suite, Partial Ocean View
Sleeps 4 · 44 m² · 2× Queen Bed, Sofa bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites
★★★★ 1 Ave. Norte y Calle 28 Norte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720, Playa del Carmen, MX
8.6 guest rating· 237 reviews
About this hotel
Luxurious Spa Experience: Indulge in massages, body treatments, and facials at the spa, offering a serene escape within the hotel.
Recreational Delights: Unwind by the outdoor pool, in the spa tub, or sauna, ensuring relaxation during your stay.
All-Inclusive Options: Enjoy the convenience of all-inclusive rates covering meals, selected beverages, and more, making your vacation stress-free.
Immerse yourself in luxury at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive, located in the heart of Playa del Carmen. Book now to experience the epitome of relaxation and sophistication.
Rooms & rates
Luxurious Grand Master Suite
Sleeps 2 · 137 m² · King bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
Elite Junior Suite
Sleeps 4 · King bed, Sofa bed
- Air conditioning
- Bathrobe
- Coffee/tea maker
- Free WiFi
- Safety deposit box
Luxurious Master Suite
Sleeps 4 · 100 m² · King bed, Sofa bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
Luxurious Grand Master Suite, Partial Ocean View
Sleeps 4 · 137 m² · King bed, Sofa bed
- Air conditioning
- Bathrobe
- Private bathroom
- Accessible bathtub
- Coffee/tea maker
Deluxe Junior Suite, 1 King Bed
Sleeps 2 · 44 m² · King bed, Sofa bed
- Air conditioning
- Bathrobe
- Private bathroom
- Accessible bathtub
- Coffee/tea maker
Deluxe Junior Suite, 2 Queen Beds
Sleeps 4 · 44 m² · 2× Queen Bed, Sofa bed
- Air conditioning
- Bathrobe
- Private bathroom
- Accessible bathtub
- Coffee/tea maker
Deluxe Junior Suite, City View
Sleeps 4 · 44 m² · 2× Queen Bed, Sofa bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
Deluxe Junior Suite, Work & Play
Sleeps 4 · 44 m² · 2× Queen Bed, Sofa bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
Amenities
- Free WiFi
- Billiards or pool table
- Pool hoist on site
- Pool sun loungers
- Pool umbrellas
- Wheelchair-accessible pool
- Full-service spa
- Wheelchair-accessible spa
- Sauna
- Fitness facilities
- Wheelchair-accessible fitness center
- Bicycle parking available
- Free self parking
- Free valet parking
Show all 67 amenities
- Wheelchair accessible parking
- Wheelchair-accessible van parking
- Breakfast available (surcharge)
- Vegetarian breakfast available
- Wheelchair-accessible on-site restaurant
- Snack bar/deli
- Beach towels
- 24-hour front desk
- Safe-deposit box at front desk
- Accessible shuttle
- At least 80% of all lighting comes from LEDs
- Biodegradable/compostable stirrers
- Bulk dispenser for toiletries
- Change of bed sheets (on request)
- Change of towels (on request)
- Comprehensive recycling policy
- Concierge service
- Designated smoking area
- Double-glazing on all windows
- Eco-friendly cleaning products provided
- Eco-friendly cleaning products used
- Eco-friendly toiletries
- Elevator
- Front entrance ramp
- Gift shops or newsstand
- Handrails in stairways
- Housekeeping on request
- LED light bulbs
- Luggage storage
- Meeting rooms
- Multilingual staff
- No accessible shuttle
- No single-use plastic soda bottles
- No single-use plastic stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Proposal/romance packages available
- Rooftop terrace
- Secured bicycle storage
- Stair-free path to entrance
- Steam room
- Terrace
- Tours/ticket assistance
- Valet for wheelchair-equipped vehicle
- Vegan menu options available
- Vegetarian menu options available
- Visual alarms in hallways
- Water dispenser
- Water-efficient showers only
- Wedding services
- Well-lit path to entrance
- Wheelchair accessible
- Wheelchair-accessible public washroom
Location
1 Ave. Norte y Calle 28 Norte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720, Playa del Carmen, MX
- Check-in
- from 03:00 PM to anytime
- Check-out
- until 12:00 PM
What guests say8.6237 reviews
+ Great location+ Amazing staff− Crowded pool− No private beach access
Cleanliness7.7
Service9.2
Location9.2
Room Quality8.2
Amenities8.7
Value for Money8.2
Guest review
8.0You must remember to make reservations for dinner on site early each day. Our key card mechanism wouldn’t work at first which was a bit trying after the long flight and their sales pitch before allowing you in your room but they replaced the battery soon after. Location is good and very walkable to shopping, the beach, and the ferry. Also the laundry place is a 10 minute walk as there are no washing units on property.
Guest review
10.0It’s a lovely place but keep in mind the weather itself in Mexico is very hot.
Guest review
10.0Everything was okay
Guest review
6.0The only issue i had was the room smelled like mold, ac did not cool, sticky and hot. Otherwise i had no issues
Guest review
10.0Excellent stay celebrated two birthdays the staff went above and beyond for us will be returning in March 26
Guest review
10.0My second time back. Better than last time. Christian, front desk answered all my questions. Female concierge, I believe her name is Elizabeth, gave great recommendation on places, restaurants, etc. I’ll be back soon.
Good to know
Pool access available from 8:00 AM to 10:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
No pets and no service animals are allowed at this property.
›Pets
Pets not allowed
›Children and extra beds
No rollaway/extra beds available
›Pets
Service animals not allowed
›Guest type
Essential workers only - NO
›Covid
Property does not offer onsite COVID-19 testing
›Guest type
Caters to adults only
›General
Professional property host/manager
›Children and extra beds
No cribs (infant beds) available
›Health & Safety
Property does not require health documentation at check-in