Harmony Suite
Sleeps 3 · 210 m² · Queen bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
- Minibar
Banyan Tree Puebla
★★★★★ 10 Norte #1402, Col. Barrio del Alto,, Puebla, MX
9.4 guest rating· 264 reviews
About this hotel
Luxurious Accommodations
Banyan Tree Puebla offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for every guest. From flat-screen TVs to private bathrooms with free toiletries, each room is designed for relaxation and convenience.
Relaxation and Recreation
Guests can unwind by the outdoor swimming pool or stay active at the fitness centre. The garden, terrace, and on-site restaurant provide serene spaces to enjoy leisurely moments during your stay.
Convenient Location and Services
Located in the heart of Puebla, Banyan Tree Puebla is close to popular attractions such as Puebla Convention Centre and Biblioteca Palafoxiana. With free WiFi, private parking, and multilingual staff at the 24-hour front desk, guests can expect top-notch service throughout their visit.
Book your stay at Banyan Tree Puebla for a memorable and luxurious experience in Puebla.
Rooms & rates
Urban Bliss
Sleeps 3 · 46 m² · Queen bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
- Minibar
Urban Junior Suite King
Sleeps 3 · 50 m² · Queen bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
- Minibar
Urban Junior Suite Double
Sleeps 4 · 50 m² · 2× Double bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
- Minibar
Bliss Junior Suite
Sleeps 3 · 63 m² · Queen bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
- Minibar
Bliss Suite
Sleeps 3 · 93 m² · Queen bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
- Minibar
Serenity Suite
Sleeps 3 · 116 m² · Queen bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
- Minibar
Urban Room King
Sleeps 3 · 46 m² · Queen bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
- Minibar
Urban Room Double
Sleeps 4 · 46 m² · 2× Double bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
- Minibar
Amenities
- WiFi available
- Heated pool
- Outdoor pool
- Pool with view
- Swimming pool
- Spa/wellness center
- Spa/wellness center services
- Hot spring bath
- Fitness center
- Fitness facilities
- Accessible parking
- Parking
- Parking garage
- Private parking
Show all 102 amenities
- Valet parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Snack bar
- Air conditioning
- Pets allowed
- Pet basket
- Pet bowls
- Sun loungers or beach chairs
- Golf course
- 24-hour front desk
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Airport shuttle
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Airport pick up
- Allergy-free room
- Babysitting/child services
- Beauty Services
- Board games/puzzles
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Chapel/shrine
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Cooking class
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Electric vehicle charging station
- Face masks for guests available
- Facilities for disabled guests
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Garden
- Grocery deliveries
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Happy hour
- Heating
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Kid-friendly buffet
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Outdoor fireplace
- Outdoor furniture
- Packed lunches
- Pedicure
- Physical distancing in dining areas
- Physical distancing rules followed
- Picnic area
- Private check-in/check-out
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service
- Shuttle service (additional charge)
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun terrace
- Sun umbrellas
- Terrace
- Tour/class on local culture
- Walking tours
- Wheelchair accessible
- Wine/champagne
- Yoga classes
Location
10 Norte #1402, Col. Barrio del Alto,, Puebla, MX
- Check-in
- from 03:00 PM to 11:30 PM
- Check-out
- until 12:00 PM
What guests say9.4264 reviews
+ Comfortable rooms+ Attentive staff+ Great location+ Delicious food− Street noise− Room placement issues
Cleanliness8.6
Service10.0
Location9.5
Room Quality8.6
Amenities9.5
Value for Money9.5
A Hidden Banyan Tree, must stay!
10.0Stayed 2nights before Mexico City business trip. It was better than what we expected! Location: About 2.5-3hrs from Mexico City Airport, we hired a car with a driver through the hotel. It was easy, but getting out from Mexico City took us an hour, so it wasn't a short ride. Wasn't sure if this long trip was worth it just for the weekends. But it was worth it. Hotel sits at the end of the historic downtown. Google map said to walk about 15min walk, wasn't bad at all. For us, it felt shorter. Room: Cutest room you can find. Old Mexican traditional, but modern and sleek design. My room was facing the back of the building, overlook the grassy patio area with a pink cathedral with 2 Juliette balcony. Room was big enough, has separate tub/shower/toilets. Only thing missing was full length mirror. Loved the decor and views. Restaurant: Beautiful breakfast with patio was great. Had dinner on first night at international restaurant and it was amazing. I have never tasted this much of great flavor! We ordered Roasted cauliflower and Quinoa salad, both were amazing. Breakfast was great and amazing selections. Had dinner at the rooftop Thali restaurant, was amazing too. I've been to other Banyan Tree resorts in Asia. It's different from other resort hotels and this is a city hotel, but felt like a resort hotel at some parts. Amazing service and cutest property, great restaurants. Hotel and restaurants seemed empty but this was a great find and hidden gem, must try. Just a note: Not many employees speaks English except for the front desk. So you need to have translation apps ready. Loved this hotel.
Nice stay in Puebla
10.0Banyan is very very very nice hotel situated on a very quiet corner in a nicer part of Puebla. The service is top notch and the food and restaurant staff were really really good to us. The beds were comfortable, the rooms were very tastefully decorated and it was a very comfortable stay.
Guest review
8.0− Que hay que dar mantenimiento
No value for money, staff look demotivated and wear torn uniforms
4.0No value for money, staff are friendly however it seems that they miss a lot of training , even their uniform is over used , the waiter who served us had a torn shirt sleeves and torn jeans The hotel didn’t recognize our special occasion though I mentioned it pre-arrival, instead they sent us an upselling brochure, not a single time they checked on how the stay going
No value for money
5.0The room was spacious staff are friendly
− There is not touch points from the property nor the preferences / occasions were recognized, not a at a single time the staff asked how the stay is going
Fantastic!!!
10.0This Banyan Tree Hotel location was wonderful. Rooms were spacious, staff was very accommodating (and attentive). The views from the rooftop bar were amazing. Will definitely stay here again.
Good to know
Si su tarifa o promoción incluye desayuno, tenga en cuenta que el desayuno es americano.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
›Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
›Pets
Pets are allowed. Charges may be applicable.
›Internet
WiFi is available in the hotel rooms and is free of charge.
›Parking
Private parking is possible on site (reservation is not needed) and costs USD 11 per day.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children from 2 years old to 11 years old stay for free when using an available extra bed.
People 12 years old and over stay for US$50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.