Family Connecting Suite - Expo View
Sleeps 4 · 94 m² · 2× Twin bed, Extra-large double bed (Super-king size)
- Telephone
- Refrigerator
Hilton Astana
★★★★★ Heidar Aliyev Street 14, Astana, KZ
9 guest rating· 1004 reviews
The five stars
Hilton Astana holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 9.0/10 across 1004 reviews.
About this hotel
Luxurious Accommodations
Indulge in the comfort of air-conditioned rooms with modern amenities and Executive Lounge access for a touch of exclusivity.
Wellness and Leisure
Relax and rejuvenate at the on-site spa offering massages, saunas, and a Turkish bath, or take a dip in the indoor swimming pool for a refreshing break.
Convenience and Location
Benefit from 24-hour room service, a business center, and a fitness room, all within the Expo-2017 exhibition complex. Explore nearby attractions like Bayterek Monument and Nazarbayev University.
Experience luxury and convenience at Hilton Astana. Book now for an unforgettable stay!
Rooms & rates
Executive Twin Room
Sleeps 2 · 34 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Coffee/tea maker
- Minibar
Three Bedroom Connecting Suite with Expo View
Sleeps 6 · 239 m² · 2× Twin bed
- Telephone
- Refrigerator
Deluxe King Suite
Sleeps 4 · 85 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Coffee/tea maker
- Minibar
Executive King Room
Sleeps 3 · 34 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Minibar
- TV
Executive Suite
Sleeps 4 · 97 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Coffee/tea maker
- Minibar
King Room - Mobility Access
Sleeps 3 · 35 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Coffee/tea maker
- Minibar
One-Bedroom King Suite
Sleeps 3 · 50 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Coffee/tea maker
- Minibar
- Telephone
Superior One-Bedroom King Suite
Sleeps 4 · 70 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Coffee/tea maker
- Minibar
Deluxe Twin Room
Sleeps 3 · 34 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Coffee/tea maker
- Minibar
Amenities
- Free WiFi
- Indoor pool
- Kids' pool
- Plunge pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness facilities
- Accessible parking
- Private parking
- Breakfast in the room
- Breakfast takeaway containers
Show all 96 amenities
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Sun loungers or beach chairs
- 24-hour front desk
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Airport pick up
- ATM/cash machine on site
- Auditory guidance
- Beauty Services
- Car hire
- Cashless payment available
- CCTV in common areas
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Electric vehicle charging station
- Emergency cord in bathroom
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hammam
- Hand sanitizer in guest room and key areas
- Happy hour
- Heating
- Higher level toilet
- Hot tub/Jacuzzi
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Lower bathroom sink
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Pedicure
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Terrace
- Thermometers for guests provided by property
- Toilet with grab rails
- Wheelchair accessible
- Wine/champagne
Location
Heidar Aliyev Street 14, Astana, KZ
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say91004 reviews
+ Cleanliness+ Service+ Location+ Amenities− Value for Money− Food and Beverage
Cleanliness8.9
Service9.4
Location9.4
Room Quality8.6
Amenities9.4
Value for Money8.4
Расширить ассортимент vanity kit
10.0Персонал и сервис отличный
Guest review
5.0Заселили ранним бронированием по прибытии. Девушка которая помогала менять номер — очень старалась помочь, за что ей благодарен. Обслуживание в номерах и уборка — нареканий нет, прекрасно и быстро. Еда вкусная. Завтраки тоже отличные.
− Отель: Заселили ранним бронированием, попросили подождать 5 минут и сразу заселят. Прошло 30 минут. Не беда, бывает. В номере было всё хорошо пока не наступил день — кондиционирование откровенно не справляется, к 2 дня было 28-30 градусов в номере при условии что кондиционер выкружен на минимум по температура и максимум по скорости обдува. На следующий день решил пожаловаться, пришёл масте, замерил и сказал, что да — не справляется система кондиционирование. На вопрос что делать — мне было предложено закрыть шторы. Позже позвонили по телефону с ресепшена возможно и предложили тот же самый вариант. Первый раз слышу в отелях что бы просили закрыть шторы — если жарко. Диван в зале, он настолько маленький, что на нём невозможно нормально лежать с вытянутыми ногами. Бонусом сказали что сделали для меня поздний выезд, да только он мне не нужен так как я выезжал в 4 утра. СПА: Чтобы получить массаж пришлось выполнить некоторый квест. Придя и спросив какой вид массажа я могу получить прямо сейчас, время было 9 утра, получил ответ — любой. Выбрав нужный мне получаю ответ — сейчас не получится, нет свободных мастеров. Хорошо, попросил сказать в какой время есть — любое время кроме сейчас, отлично — выбираю 7 вечера и нужный мне тип массажа — извините нет возможности по времени и мастерам. Я же сразу попросил сказать достпуные окна для нужного мне массажа.
Guest review
10.0Топовый отель, и лучший персонал!!!
Guest review
4.0− Не было кофе в номере. Отсутствует намазхана в отеле
Hotels of Earth · questions
- Is Hilton Astana really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
If you have booked a Half Board package, please note that dinner is served at the Axis Lobby Bar, which is open daily until 23:00. Unfortunately, we are unable to provide dinner service after this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
›Parking
Free public parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
Children from 7 years old to 12 years old stay for KZT 4,250 per person per night when using an existing bed.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.