Hotel Elephant Bay♡

Guest review

8.0

Very nice pool with nice view. Friendly staff. Don’t go to the Elephant orphanage - it’s unethical. You can see the elephants from your room.

Really bad experience

2.0

Got the wrong room and only noticed it a couple of hours after we arrived. We paid for the elephant bath view and we were literally on the opposite side. We went to tell the receptionist after dinner and they didn't do anything. We had to go back at the reception the following morning and had to argue with the restaurant manager (it seems) because the actual manager was nowhere to be found. We paid for a deluxe room with ELEPHANT BATH VIEW and we got the river view. The whole point that we booked this room was to see the elephants. Anyway, after a LONG TIME arguing with them, they did decide to give us a little discount but that was not enough for us. The room had stains on towels and sheets. The bathroom was not cleaned (sink had bugs and the shower had 2 spiders in it and we found a cockroach !!!). The food is not good, tasted frozen (had the cheeseburger). Also had the carbonara, it smelled really weird and the chef put chicken that had been boiled ?? (The waiter told us that because we complained about it) The food is expensive for what you get. 250 rupees for a bottle of water !!! Breakfast was included and well I'm glad because there was almost nothing on the tables. There were brioche buns etc not good at all, were definitely frozen. Plus the tv was not working, we had to ask them to come and fix it. Overall a bad experience. Go somewhere else !!

Guest review

6.0

Unsure about how I feel... we had an incredible view from the balcony and it was incredibly exciting when the elephants first appeared in the river about 100 yards away. The excitement disappeared a bit as the “handlers” brought the elephants closer and we realized they had chains on their necks and were eventually chained to the ground to stay in place so that the tourists were free to gawk and take photos.

Elephants save the day.. and the stay!

8.0

The Elephant experience (seeing them bathed and up close) was A++. The hotel is fine and the service is good. Food was just OK. Particularly at night, it is a beautiful facility - outdoors with the lighting in the pool area and the sound of the river rushing by. Unfortunately, the place next door had loud thumping trance club music blaring from about noon until 2AM on the one day/night we were there. It really almost ruined what should have been a more peaceful stay. They said it was just that one time (local holiday or something). Everyone was complaining and management definitely got the message. I would ask about it before I book again. But the Elephants!! The animals were so captivating that I found myself able to tune out the hideous music most of the time.

Good view but run down.

8.0

Good area to view the elephants but could do with some TLC. Very dusty and seemed like it has been let go. River was in flood so elephants could not go to the river while we were there. Check on river heights before you book.

Guest review

2.0

The only thing about the hotel is that the view is beautiful. The room was very poor in all it’s aspects. The property needs refurbishment especially the rooms.