Hotels of Earth

Best Western Plus Astana

★★★ 13a Dostyk Street, Astana, 010000, Astana, KZ

9 guest rating· 112 reviews

About this hotel

Luxurious Amenities and Services

Recharge in the 24-hour fitness center or relax on the terrace. Take advantage of free Wi-Fi, concierge services, and a hair salon.

Dining and Hospitality

Savor delectable dishes at Emerald with a cozy bar/lounge ambiance. Enjoy room service or the complimentary full breakfast served daily.

Prime Location and Comfortable Stay

Located in the heart of Astana, our hotel offers well-appointed rooms with modern amenities. Experience seamless check-in/out, business facilities, and event spaces.

To immerse yourself in the beauty of Astana, book your stay at Best Western Plus Astana today!

Rooms & rates

Junior Suite, 1 King Bed, Non Smoking

Sleeps 2 · 44 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

Standard Room, 1 Queen Bed, Non Smoking

Sleeps 2 · Queen Bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

Standard Room, 2 Twin Beds, Non Smoking

Sleeps 2 · 24 m² · 2× Twin bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

Executive Suite, 1 King Bed, Non Smoking

Sleeps 2 · 60 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Sleeps 2 · 70 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

Standard Room, 1 Queen Bed, Non Smoking

Sleeps 2 · 22 m² · Queen Bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

Premium Room, 1 King Bed, Non Smoking

Sleeps 2 · 44 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

Amenities

  • Free WiFi
  • Billiards or pool table
  • Conference space
  • 24-hour fitness facilities
  • Fitness facilities
  • Self parking (surcharge)
  • Free breakfast
  • Free full breakfast
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Airport transportation - pickup (surcharge)
  • ATM/banking
  • Concierge service
  • Elevator
Show all 26 amenities
  • Express check-in
  • Express check-in/check-out
  • Express check-out
  • Internet access in public areas - high speed
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • Playground on site
  • Smoke-free property
  • Terrace
  • Tours/ticket assistance
  • Wheelchair accessible

Location

© OpenStreetMap contributors

13a Dostyk Street, Astana, 010000, Astana, KZ

Check-in
from 02:00 PM
Check-out
until 12:00 PM

What guests say9112 reviews

+ Great staff+ Centrally locatedPoor maintenanceInconsistent service on last day
Cleanliness8.0
Service9.9
Location10.0
Room Quality8.9
Amenities8.9
Value for Money8.9

Guest review

8.0

Breakfast awful. Everything is cold and does not taste good. Looks like they're preparing food at the evening and giving to us a next day.

ZHANNA · 2025-10-06

Guest review

10.0

Conveniently located

Daniyar · 2025-10-06

Guest review

10.0

Great location, friendly staff & 24 hour reception.

Janice · 2025-10-05

Guest review

10.0

Great hotel and location, workers were very nice and attentive!

Elena · 2025-09-16

Nice centrally located hotel - Recommended

10.0

Straight-forward check-in and comfortable stay. Road at the front of the hotel is busy so if you are a light sleeper I would maybe suggest asking for a court-yard room. Staff were very helpful and courteous. Food and drink options were both very good in terms of choice, quality and cost. Centrally located so easy to navigate Astana from the hotel. Overall I would recommend of you are staying in Astana.

Robert · 2025-09-07

Really bad service, pity, 2 people spoil the review!

4.0

Rooms are ok. The service in the restaurant is totally abysmal. We have ordered food three times and three times the orders were wrong. The man behind the bar is aggressive and interfered with the conversations, took one hour for food to come, music was turned up when asked to turn down. How is this place still running. May i add that the ladies here are good at their jobs ,and I have no issues with them.

bryncartwright · GB · 2025-09-06

Good to know

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

No pets and no service animals are allowed at this property.

For details on Best Western's privacy policy, visit www.bestwestern.com/privacy .

Pets

Pets not allowed

Pets

Service animals not allowed

General

Professional property host/manager

Children and extra beds

No cribs (infant beds) available

Sustainability Certifications

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)