Aura Hotel♡

BAD AURA. NOT LIKE PHOTOS. NOT CLEAN OR FUNCTIONAL.

2.0

The location was mint

− I should have known as soon as I walked in the door that I should have booked another place but I was optimistic. Walking in through the door and immediately seeing water pouring through the front window, it was an omen of what was to come. Tried using the lift but it would not work for us. It was not clean. And lots of broken equipment & poor facility. The shower holder was broken and therefore the shower head wouldn’t stand up on its own. There were nails on the step that weren’t all the way in and we tripped multiple times. & made a hole in one of my socks. The fan heater was arcing when you used it so we couldn’t use it. Was pretty cold. The jug in the room didn’t work, couldn’t have a hot drink in the morning. One of the power points didn’t work flat out. It was very very dusty it was obvious the room hadn’t been dusted or vacuumed in a while. Caked up dust under the bed and on all the surfaces. Shower hadn’t been cleaned, grime everywhere. I was even scared to sleep in the bed because I didn’t know if they had been changed or not. Walls were badly patched and hadn’t been finished. Needed sanding and paint. I don’t mind simple but I require clean& functional. It was not.

was not as advertised; exhausted with poor/short sleep; felt unclean

3.0

comfy bed; late night arrival access; in morning meet manager to complain that room did not match description on website and poor standards - he was helpful and arranged shift to another room and allowed pre inspection

− first night: hair in shower and around toilet+ urine stains around toilet floor and poo stains in bow+ liquid stains on wall+ no window + air fan loud and running continuously +no bathroom mirror+ incomplete paint finish on walls; strong cooking smell on sheets/pillows and in the air; second night in new room= curtains do not block street light+ window could not close so pedestrian crossing outside window beeping every few minutes + TV would not work (lost wifi connect) + shower bracket broken

Guest review

6.0

Close to Courtney place

− No lift,and too far from my room to the bathroom

Guest review

7.0

Great location!

− You could hear everything from other rooms including plumbing. No one at reception in morning so couldn't store bags

Good value if you just need a place to sleep.

6.0

Central location, easy access, big room, warm.

− Walls are really thin, could hear 3 different persons alarm go off in the morning. Not sure how bad it would be in high season. Would need a proper maintanance: water damage on the ceiling, bedside lamps flickering, fridge not on stable surface.

Guest review

7.0

Good location