Superior King Room
Sleeps 2 · 41 m² · 2× Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Hotel ZaZa Houston Memorial City
★★★★ 9787 Katy Freeway 77024, Houston, US
9.8 guest rating· 471 reviews
About this hotel
Luxurious Accommodations
Hotel ZaZa Houston Memorial City offers elegantly designed rooms with modern amenities including flat-screen TVs, private bathrooms, and some with balconies. Each room provides a comfortable and stylish retreat for guests.
Dining and Entertainment
Indulge in a delicious American breakfast each morning at the on-site restaurant or unwind with a cocktail at the bar. With an additional restaurant on the premises, guests can enjoy a variety of dining options without leaving the hotel.
Convenient Facilities and Services
From the outdoor swimming pool to the fitness center, Hotel ZaZa Houston Memorial City provides ample opportunities for relaxation and recreation. The 24-hour front desk, business center, and proximity to popular attractions make it a convenient choice for both leisure and business travelers.
Experience luxury and convenience at Hotel ZaZa Houston Memorial City. Book your stay now for an unforgettable experience.
Rooms & rates
Balcony Corner Suite King
Sleeps 2 · 56 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Premium Room, 1 King Bed, Accessible
Sleeps 4 · 32 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Premium Room, Multiple Beds
Sleeps 4 · 41 m² · 2× Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Standard Room, Balcony
Sleeps 4 · 37 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Premium Suite, Balcony
Sleeps 3 · 37 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Signature Suite
Sleeps 3 · 60 m² · King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
Junior Suite, Balcony
Sleeps 3 · 56 m² · King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Balcony or patio
Premium Suite
Sleeps 3 · 82 m² · King bed
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Superior Room, 1 King Bed
Sleeps 3 · 46 m² · King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
Amenities
- WiFi available
- Outdoor pool
- Pool bar
- Swimming pool
- Spa/wellness center
- Fitness center
- Parking
- Private parking
- Valet parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
Show all 58 amenities
- Air conditioning
- Pets allowed
- Sun loungers or beach chairs
- Golf course
- 24-hour front desk
- Business center
- Mobile app for room service
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- ATM/cash machine on site
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Daily housekeeping
- Delivered food - securely covered
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- First aid kit available
- Food delivered to guest room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Happy hour
- Invoice provided
- Kid meals
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Property cleaned by professional cleaning companies
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun umbrellas
- Terrace
- Wine/champagne
Location
9787 Katy Freeway 77024, Houston, US
- Check-in
- from 04:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9.8471 reviews
+ Great service+ Exceptional food+ Clean and spacious rooms
Cleanliness9.7
Service10.0
Location9.7
Room Quality9.7
Amenities9.7
Value for Money9.7
Afternoon at the pool!
10.0Patricia at the pool bar was amazing. So attentive and great service all afternoon.
Fantastic
10.0Service is always the best but Walter from room service was TOP notch
Ok but will stay elsewhere next time.
7.0Room was very clean and comfortable, lots of towels and robes. WiFi worked well. Staff great and friendly.
− Breakfast ok but on the two occasions I had it it was lukewarm, bacon/sausage and eggs shouldn't be difficult for a multi-star hotel. Fish and chips poor. No coffee and tea making facilities in the room although there is a station near the elevators if you wish to wander there in your jammies. Asked for early check-in in advance of arrival. We arrived about 12 (as prior advised) and clearly they hadnt even considered our request. Waited 1.5 hrs to get into room and that was after having to go back to reception to see what was happening. And of course there was an additional fee.
Unprofessional front desk staff & Manager
3.0Beautiful interior design in the lobbies
− The evening front desk staff could use a lot of training. They were extremely unprofessional and treated us poorly. The manager also didn’t come out to de-escalate the situation. I was asked to leave my bed at 1 a.m. in the middle of the night to go to the reception to look for a reservation that I had made and confirmed earlier that morning at the front desk. Instead of first checking their records with their internal staff, they chose the option of rudely harassing their guests in the middle of the night and exchanging words with my partner. Even when we showed proof that the reservation and payment had been done & confirmed earlier that morning. I was so disappointed &disgusted. The experience left a very bad taste in my mouth.
Would NOT recommend
3.0The restaurant servers are very nice and friendly.
− The night front desk staff are unprofessional and cold. They do not know how to handle hotel guests in a professional manner.
10/10 staycation!
10.0Booked a staycation for me and some girl friends to celebrate a birthday and our expectations were exceeded. The valet was convenient and kind, front desk got us checked in quickly and had a room ready early which is always a bonus. We rented a cabana and our waitress, Joyce was the sweetest and made sure we had everything we needed. Back in the room of course we had to order room service and Walter was an angel!! He came back and forth multiple times for us and we were so thankful. I will definitely be returning to zaza for more short or long term stays! Can’t recommend enough!
Good to know
Please note that for rates that include breakfast, one voucher is provided each day of the guests' stay, to be used towards the the cost of breakfast.
Please note the shuttle service is only available on Friday and Saturday.
Reservations Required at the Pool during COVID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Internet
WiFi is available in all areas and is free of charge.
›Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
›Pets
Pets are allowed. Charges may be applicable.
›Parking
Private parking is possible on site (reservation is not needed) and costs USD 46 per day.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$150 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.