RNR Serviced Apartments Adelaide – Grote St♡

Guest review

10.0

Property was ok but check in is a 5 minute walk away from the apartments.

Guest review

6.0

Because the check-in address is different from the apartment address, it was very stressful when we encountered problems with the parking roller door and room key/lock - especially as we arrived after 6pm and the check-in counter had closed.

Good luck checking in after hours!

8.0

The apartment was good but our experience of the collection and deposit of the apartment key, after their reception had closed for the day, was woeful. I’ve spoken to the manager and hopefully the problem has been sorted. Also, the company requested our identity and C Card to be uploaded to their Facebook site on the morning of our flight to Adelaide which added unforeseen and unnecessary stress to our travel. We weren’t happy uploading such information onto the Facebook platform, for obvious reasons, but they guaranteed no fraud would eventuate. After speaking to some tech savvy friends, I won’t be doing that again.

Guest review

8.0

Clean and tidy, good location and we had a fantastic view. Collecting the keys from another location was ok because we were driving but would be more difficult if you didnt have transport. 2 bedroom , 4 adults - the 2nd bedroom had only a small bed (maybe a double). Worked well for our requirements of an overnight stay and was well set up if we had wanted to cook. Would need to bring all of your own provisions as nothing is available within the building but shops are nearby.

Ridiculous check-in/out process, broken aircon.

2.0

The reception far off from the hotel was closed at Weekday 4PM, paid $25 for night manager call out to check-in. I complained about it, but NM replied it's subject to change. I choose not to argue as it seems a routine work for him. Prepare yourself about 1 hour early to return the key and back to the hotel in the busy morning. The property is very modern and at the good location, however second bedroom air conditioner was broken and does nothing but make a noise. The main air conditioner worked fine but there's air circulation fan running in the ceiling just above the kitchen and master bedroom, generate annoying noisy for 24 hours even if the aircon is off, the fan never stop.

Overnight family reunion

10.0

Highly satisfied with the cleanliness, amenities, decor, parking and location. Everything exceeded our expectations and we were disappointed we couldn't stay a little longer. Excellent is a word sometimes overused but in this case it's spot on.