King Room - Mobility Access Tub/Non-Smoking
Sleeps 4 · 39 m² · Extra-large double bed (Super-king size), Sofa bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Shower
- TV
- Telephone
Candlewood Suites - Lancaster West by IHG
★★★ 100 South Tree Drive, Lancaster, US
8.1 guest rating· 1095 reviews
About this hotel
Modern Amenities
Candlewood Suites - Lancaster West offers a range of modern amenities for guests to enjoy, including a fitness centre, indoor pool, and free WiFi. Stay active and refreshed during your stay with these convenient facilities.
Convenient Location
Situated just a short distance from popular attractions such as Central Market and Fulton Theatre, our hotel provides easy access to the best of Lancaster. Explore the city with ease and make the most of your visit with our prime location.
Business and Leisure Facilities
Whether you're traveling for work or leisure, Candlewood Suites - Lancaster West has you covered. Take advantage of our business facilities for any work needs, and then unwind in our shared lounge or explore nearby attractions. Book now for a comfortable and convenient stay.
Rooms & rates
One-Bedroom King Suite - Disability Access Hearing Accessible
Sleeps 4 · 39 m² · Extra-large double bed (Super-king size), Sofa bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Shower
- TV
- Telephone
Queen Studio Suite
Sleeps 2 · 28 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Shower
- TV
Studio Suite with Two Queen Beds
Sleeps 4 · 31 m² · 2× Queen bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Shower
- TV
- Telephone
One-Bedroom King Suite with Sofa Bed
Sleeps 4 · 47 m² · Extra-large double bed (Super-king size), Sofa bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Shower
- TV
- Telephone
Studio Suite
Sleeps 2 · 28 m² · Queen bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Shower
- TV
- Telephone
Queen Studio Suite - Hearing Accessible/Disability Access
Sleeps 2 · 28 m² · Queen bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Shower
- TV
- Telephone
Queen Studio Suite with Bath Tub - Mobility Accessible - Non-Smoking
Sleeps 2 · 28 m² · Queen bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Shower
- TV
- Telephone
Queen Studio Suite - Mobility Access Roll in Shower/Non-Smoking
Sleeps 2 · 28 m² · Queen bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Shower
- TV
- Telephone
Queen Studio Suite with Two Queen Beds - Hearing Accessible/Disability Access
Sleeps 4 · 31 m² · 2× Queen bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Shower
- TV
- Telephone
Amenities
- Free WiFi
- Fitness facilities
- Free Parking
- Accessible parking
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- Pets allowed
- 24-hour front desk
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Board games/puzzles
- Cashless payment available
Show all 43 amenities
- CCTV in common areas
- Cleaning standards that are effective against Coronavirus
- Designated smoking area
- Express check-in/check-out
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Outdoor furniture
- Physical distancing rules followed
- Picnic area
- Process in place to check health of guests
- Sanitized tableware & silverware
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
- Toilet with grab rails
- Visual aids: Braille
- Wheelchair accessible
Location
100 South Tree Drive, Lancaster, US
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say8.11095 reviews
+ Clean rooms+ Friendly staff+ Good location+ Spacious accommodations− Dirty or smelly rooms reported− Lack of breakfast− Overpriced for some guests
Cleanliness7.8
Service8.8
Location8.8
Room Quality8.3
Amenities7.8
Value for Money7.8
Comfortable, kind service, pet friendly.
8.0Kind service, large accommodations with all the supplies you need to have a comfortable stay. Dog friendly makes it easy to travel with your fur babies.
I complained of uncleanliness. Staff told me Management was notified with no correction.
1.0The sheets, towels , and rug were Dirty and had stains. I called Main desk and staff came up with linen. I complained and they took picture they told me they were telling Manager and to expect Call. I asked if they were going to make the bed and she said no. Sheets only one on. I made the bed and the mattress Cover was disgusting!! I asked staff if they were going to adust the bill. I never heard from from Management. The Next day at Check out I complained again. The staff appologized and said she would Tell Manager. The Manager would Call me I heard crickets. Terrible experience will never book at Candlewood again!!!!
− I specifically looked in Reviews for a cleanliness review. It said Candlewood was clean or „good“. The sheets, towels and rugs were disgusting. The staff took pictures and said that they told Manager. Wuestionable. Management never called me either time I complained. I feel like this was said to pascify Customer. Hoping Customer will forget!
Overall great stay!
9.0N/A
− The toilets are way to low for elderly people like my husband and myself!
Good to know
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
›Pets
Pets are allowed. Charges may be applicable.
›Internet
WiFi is available in the hotel rooms and is free of charge.