Illary Inn♡

Good value

8.0

Its location is good, close to everything but so as almost every other hotel in Aguascalientes. Room WIFI was intermittent during our stay. Breakfast and check out finish at 9am.

Guest review

2.0

Reservé y pagué desde febrero una habitación para mi esposo, hijo de 12 años y yo para fechas de semana santa; confirmé por correo electrónico reenviando la confirmación de pago y reserva de Expedia un mes antes para avisar que llegaríamos en el tren de la noche a Aguas Calientes, y me confirmaron que no habría ningún problema ni cargo alguno por mantener la reserva fuera del horario de check in (me daba temor perder la reservación por ser temporada alta). Al llegar al hotel no tenían ni mi reserva anotada, ni el pago registrado (eran las 10 pm, con hambre, agotados del viaje, lo último que quería escuchar era que no teníamos hotel para este viaje a Machupichu planeado por meses). El hostess se responsabilizó porque evidentemente alguien del staff cometió un error administrativo, y agradezco que haya buscado soluciones, y pues bien, no podría opinar del hotel Illary Inn porque finalmente no nos pudimos quedar. Nos transfirieron a otro hotel "de la misma gama", de aspecto más viejito y un desayuno inferior en calidad al prometido en Illary (revisé y dicho hotel es un poco más económico que el Illary); pero se cumplió finalmente el objetivo de mantener a mi familia en un lugar limpio, seguro, cerca de la zona donde queríamos quedarnos y con vista a las montañas.

Bom custo benéfico

8.0

Bom custo benéfico.. Hostal bom para passar uma ou duas noites para que vai a machu picchu.

Agradable, tranquilo

8.0

Hotel agradable, cerca a todo y precio racional. El desayuno es variado y rico, el personal es amable, las habitaciones son cómodas y limpias, pero algunas no cuentan con ventana así que puede ser un poco asfixiante teniendo en cuenta que son pequeñas.

Great Stay!

10.0

Great location! Very clean, comfortable, and friendly staff.

Fine for one night, no frills

6.0

There are two parallel streets with very similar names, so this place was difficult to find. The street address on my reservation had been Americanized and did not match the street signs. I reserved a room with a double bed but received a room with two twin beds, not a big deal especially since they let us check in an hour early. The room was tiny and the only other furniture other than the beds were a tv and night stand. The reading light above my bed was packing taped to the wall and did not work. The towel hook had fallen off the wall in the bathroom and toiletries provided were limited to a sliver of soap and a packet of shampoo. The window in the bathroom lined up directly with the adjacent rooms bathroom window, so you can see into it and your neighbors can see you. The lighting was one bare bulb on the ceiling. Our room had no air conditioning or heating available. The only means of ventilation was a window into an interior atrium. The atrium amplified sound and we could hear every conversation in the lobby 3 floors below and all the noise associated with setting out breakfast at 5am. We had pre-paid, however, when we checked out the staff could not "find our reservation" and wanted us to pay again. Staff needs to learn the computer system better.