Isabella Resort♡

Book at your risk - cancelled on us without warning in peak season.

2.0

We had reserved a room over New Years, booked 6 months in advance. 4 days before our arrival (on Christmas Eve) we received a text message from Isabella Resort that they were cancelling our reservation as they were overbooked. They gave us no other explanation, or assistance in finding alternate accommodation.

Very bad resort

2.0

Very very bad This resort should be shut down as it is not even one star and food they serve is cold and stale.The room conditions are really bad and should not be paying any penny for this resort Really disappointed with this resort won't come ever again

Guest review

2.0

Poorly maintained hotel.. very limited option of food

Guest review

2.0

The photos for this place must be from the day it opened. Please do not be fooled by the photos. Pool was dirty and unaccessible more than half of the time we were there.(2 weeks) The rooms were dirty, Never cleaned the rooms unless we chased down the hosekeeper. Our entire room ceiling was covered with spider webs with at least 20 spiders hanging on it at any given time. We had to clean our room ourselves while we stayed there. Food was kept out un the heat all day long, they cook peoples breakfast the day before. Overall, it was the worst place we have ever stayed at. They do not know the first thing about customer service. Please save your time and money and go someplace else.

Guest review

6.0

This resort is under new management. The owners and staff are very nice and helpful. We were allowed to check in early, and the resort taxi is cheaper than Grab. The breakfast is basic but good. The resort is walkable to the beach, but the walk to the main street is a bit far. However, there are many restaurants in the alleyways along the way to the main street. This resort has potential to be restored to a nicer condition. The grounds are beautiful and well-kept with mature trees, but the buildings and equipment (e.g., bicycles) have aged and do not match the pictures listed online. The rooms need a lot of maintenance, especially in the bathrooms, which could use a thorough cleaning due to the presence of many insects and algae growth. The shower window is exposed to greenery and lacks a shower curtain. The Wi-Fi is very spotty and unreliable in the guest rooms, with good signals only at the bar and dining area close to the entrance.

Beautiful resort

10.0

Beautiful resort just 4 minutes from the beach.Swimming pool big.Rooms big and clean.Staff kind and helpful. 7 minutes walking restaurants and masagases.Many restaurants few minutes from resort.We stay here 10 days and recommend this place.