Queen Room with Two Queen Beds - Hearing Access
Sleeps 4 · 37 m² · 2× Queen bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- TV
- Telephone
Tru By Hilton Louisville East Ky
★★★ 11505 Bluegrass Parkway , Louisville, US
9 guest rating· 632 reviews
About this hotel
Convenient Location
Tru By Hilton Louisville East Ky is ideally situated in the Louisville East district, offering easy access to popular attractions like Louisville Zoo, Louisville Slugger Field, and Kentucky Exposition Center, all just a short distance away.
Modern Amenities
This 3-star hotel provides guests with a comfortable stay, featuring amenities such as air-conditioned rooms with flat-screen TVs, free WiFi, and a business center. The property also offers a shared lounge and a 24-hour front desk for added convenience.
Recreational Activities
Guests can unwind by playing billiards or explore the nearby attractions. Whether traveling for business or leisure, Tru By Hilton Louisville East Ky ensures a pleasant stay for all.
Book your stay at Tru By Hilton Louisville East Ky for a delightful and convenient experience in Louisville!
Rooms & rates
Room, 1 King Bed, Accessible (Roll-In Shower)
Sleeps 2 · 34 m² · King bed
- Desk
- Air conditioning
- Private bathroom
- Bathroom grab bars
- Lowered peephole/view port in door
Room, 2 Queen Beds, Accessible, Bathtub (Hearing)
Sleeps 4 · 37 m² · 2× Queen Bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Free WiFi
Room, 2 Queen Beds, Accessible, Bathtub
Sleeps 4 · 37 m² · 2× Queen Bed
- Desk
- Air conditioning
- Private bathroom
- Bathroom grab bars
- Lowered peephole/view port in door
Queen Room with Two Queen Beds
Sleeps 4 · 26 m² · 2× Queen bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- TV
- Telephone
King Room
Sleeps 2 · 21 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
- TV
King Room with Accessible Tub - Mobility Access
Sleeps 2 · 37 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
- TV
King Room - Hearing Access
Sleeps 2 · 37 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Private bathroom
- Coffee/tea maker
- TV
- Telephone
Amenities
- Free WiFi
- Fitness facilities
- Free Parking
- Accessible parking
- Snack bar
- Air conditioning
- Pets allowed
- 24-hour front desk
- Non-smoking rooms
- Non-smoking throughout
- Billiards
- Board games/puzzles
- Cashless payment available
- CCTV in common areas
Show all 40 amenities
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Daily housekeeping
- Designated smoking area
- Express check-in/check-out
- Facilities for disabled guests
- Fire extinguishers
- Games room
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Heating
- Higher level toilet
- Key card access
- Laundry washed per local authority guidelines
- Lift / Elevator
- Minimarket on site
- Outdoor furniture
- Safety deposit box
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
- Toilet with grab rails
- Wheelchair accessible
Location
11505 Bluegrass Parkway , Louisville, US
- Check-in
- from 04:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say9632 reviews
+ Helpful staff+ Good breakfast variety− Small room size− Overpriced services
Cleanliness8.8
Service9.8
Location9.3
Room Quality8.3
Amenities9.3
Value for Money7.8
Just a short drive from downtown Louisville, this was a great homebase for us to take our distillery tours that we had p
10.0The property was clean and well-maintained. The breakfast was also well maintained, and there was a nice variety each morning of hot and cold foods. The staff really tried their best to take care of us.
Will Stay Next Time in Town
10.0I travel with a dog so I really like having no carpet in my room. He doesn’t have accidents (typically) but if he were to, then cleaning it up is easy.
− The water pressure as well as temperature of the water is NOT good. If anyone turns on water or flushes the toilet or even gets in the shower the temperature fluctuates. The water pressure just isn’t good regardless.
Usually a wonderful experience, but this stay was the worst that I have ever experienced.
1.0Location and breakfast was good.
− No housekeeping service on second day of stay; blood stains on a clean washcloth; body wash in shower was empty; iron did not work; air conditioner was not working … room was 75 and extremely stuffy and warm—- after pleading, they moved me to another room on second night.
It was ok.
6.0The location was great.
− The staff had their children in the lobby. My room had food on the desk that I had to clean. I puked hear everything happening in the hallway.
Guest review
9.0Clean and.aecirw. staff very friendly.
− Bed and pillows way to soft for me.
Guest review
1.0What I liked most about my stay was the excellent customer service. The front desk lady was very kind and welcoming when we told her about our issue, and she made us feel well taken care of.
− What we didn’t like was that it seems the guests who stayed in Room 403 the night before had broken a mirror. When we checked in, we were told the room was ready, but no one mentioned that there was still broken glass in the bathroom. Unfortunately, we didn’t notice it right away because there were small pieces of glass all over the bathroom floor, around the sink, and even on the towels. My daughter ended up getting pieces of glass stuck in her foot. We understand accidents can happen, but the room should have been thoroughly cleaned and inspected before new guests were allowed to check in. Overall, the cleanliness of the room left a lot to be desired, and we expected much better housekeeping.
Good to know
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Pets
Pets are allowed on request. Charges may be applicable.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
Free public parking is possible on site (reservation is not possible).
›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.