Hotels of Earth

The Chen Melbourne - Art Series

★★★★ 850 Whitehouse Rd, Box Hill, Victoria, 3128, Box Hill, AU

8.8 guest rating· 123 reviews

About this hotel

Recreation Opportunities : Take a dip in the outdoor pool or work up a sweat in the fitness center for a revitalizing stay.

Dining Experience : Indulge in delicious meals at Zero Moda or grab a quick bite from the snack bar/deli, and unwind with a drink at the trendy bar/lounge.

Convenience and Comfort : Enjoy free Wi-Fi, concierge services, and other amenities such as dry cleaning, a 24-hour front desk, and luggage storage for a seamless stay.

Book now for a luxurious and convenient retreat at The Chen Melbourne - Art Series!

Rooms & rates

Chen Deluxe King, Balcony

Sleeps 3 · 34 m² · Double bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Free WiFi
  • Minibar

Deluxe Room, 2 Bedrooms, Connecting Rooms (Chen)

Sleeps 6 · 2× Twin bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Free WiFi
  • Minibar

Chen King, Balcony

Sleeps 2 · 29 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Free WiFi
  • Minibar

Twin Room, 2 Queen Beds (Chen)

Sleeps 4 · 27 m² · 2× Queen Bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Free WiFi
  • Minibar

Chen Deluxe King

Sleeps 3 · 34 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Free WiFi
  • Minibar

Chen Queen

Sleeps 2 · 27 m² · Queen Bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Free WiFi
  • Minibar

Amenities

  • Free WiFi
  • Pool sun loungers
  • Swimming pool
  • Parking (limited spaces)
  • Fitness facilities
  • Self parking (surcharge)
  • Snack bar/deli
  • 24-hour front desk
  • Concierge service
  • Elevator
  • Luggage storage
  • Rooftop terrace
  • Smoke-free property
  • Tours/ticket assistance
Show all 15 amenities
  • Well-lit path to entrance

Location

© OpenStreetMap contributors

850 Whitehouse Rd, Box Hill, Victoria, 3128, Box Hill, AU

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say8.8123 reviews

+ Friendly staff+ Good location+ Comfortable roomsCleanliness issuesInconvenient check-in and parking
Cleanliness6.6
Service9.6
Location9.6
Room Quality9.1
Amenities8.1
Value for Money9.1

Guest review

6.0

Do your own cleaning. Room cleaning for a fee and none on Sundays. No change of towels. A fee is charged for parking. Accessing check in and parking very inconvenient. No towels or robes for swimming pool. The crime rate must be terrible in Melbourne because this hotel uses every precaution and so make access difficult for clients. I like to feel comfortable and not constantly monitored so I wouldn’t use this hotel again.

Al · 2025-10-12

Guest review

10.0

Excellent place, staff are really helpful and nice. Plenty of places around to shop and eat.

Tommy · 2025-10-10

Guest review

6.0

2nd time staying at this hotel within the week. The water faucets in shower stall, sink in bathroom, and in utility area were all difficult to adjust to the right temperature. Probably need adjustment. This is a different room from the one we stayed earlier the week.

Michael · 2025-10-10

Room was very clean and the view was amazing

10.0

Room was very clean and comfortable. The staff were very friendly. Our stay here was very welcoming. We will definately be staying here again.

Samir · 2025-10-07

Guest review

10.0

Close to shopping and numerous restaurants. Room was clean and current. Friendly staff are all very helpful when asked for support.

Michael · 2025-10-06

Guest review

8.0

Nice, safe location Shower drain was a bit clogged but they sorted that very quickly, a bit dusty on some surfaces, black out curtains hard to push up against wall so it let some light in

Ronald · 2025-10-01

Good to know

Pool access available from 6:00 AM to 11:00 PM.

Only registered guests are allowed in the guestrooms.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pets

Pets not allowed

Sustainability Certifications

Property confirms they are implementing guest safety measures

Check-in & Check-out

Contactless check-out is available

General

Guests are provided with free hand sanitizer

General

Staff temperature checks are conducted regularly

General

Cashless transactions are available

General

Masks are available to guests

Sustainability Certifications

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

General

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General

Staff wears personal protective equipment

General

Temperature checks are available to guests

General

Food service has been amended for enhanced safety

General

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

General

Property is cleaned with disinfectant

Guest type

LGBTQ friendly

General

Social distancing measures are in place

General

Professional property host/manager

General

Protective clothing is available to guests

Sustainability Certifications

Property confirms they are implementing enhanced cleaning measures

General

Commonly-touched surfaces are cleaned with disinfectant

General

Shield between guests and staff in main contact areas