Makkah Hotel♡

• A Memorable Stay Thanks to Wonderful Service

10.0

I had a truly wonderful stay at this hotel in Makkah. From the moment I arrived, everything was well-organized, comfortable, and welcoming. The rooms were clean, the atmosphere was peaceful, and the overall service exceeded my expectations. What stood out the most during my stay was the exceptional experience at the restaurant. I would like to sincerely thank Mrs. Emtessor Omar for her outstanding hospitality. She was incredibly kind, attentive, and professional, making every dining experience feel special. Her warm attitude and dedication to excellent service truly made a difference and added a personal touch to my stay. I highly recommend this hotel to anyone visiting Makkah. The combination of comfort, quality service, and staff like Mrs. Emtessor Omar makes it a place I would gladly return to.

Racist staff

4.0

Iftar and Sahoor experience in the restaurant in level-6. They have 2 restaurant on the same level. Hence, we had a bad experience on one of the restaurant. the staff made a racist experience to us, probably as we're south east asian. He did not allowed us to seat in an empty table and push us to seat on the back side of the restaurant. He keep arguing there's someone on the table, but none person belonging on the table, its a free table. Untill we finished eating, no one coming to the table to claim the table. Its only a made up by him, probably he saved the table for other person however we come earlier.

Tower 3 resident

4.0

Beautiful location. Lifts are atrocious. And rooms need a renovation. They are 25 years old now

Exellent

10.0

Thank you all staff is very good thank you asma and hatmi

Come as a guest leave as a friend.

10.0

Macca hotel and towers top notch. Excellent service. Wonder ful people such as Ehhosan Ullah. Courteous, and friendly. I recommend it to anyone coming for Umrah or Hajj.

Best hotel in makkah best location best Manager best breakfast best house keeping

10.0

I booked a club room for 5 nights unfortunately I was downgrade to a standard room on 14 th floor I was very upset with the room upon complain I was contacted by Mr Ahmed and with him I went to the manager sitting in a room next to reception they satisfied me with a reason for downgrade that there was maintenance work going on club floor and was too much noise in the morning . They allowed me use the club lounge and notice that the club floor was too noisy thanks to them and they assured me that they will upgrade me on my next visit rest everything was perfect as always