CH Exclusive Apartments♡

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3.0

The coffee and the sea breeze

− Receptionist thought he was being funny, but was rude in making assumptions about us being Greek American. He spent more time wanting to discuss politics, Italian movies and his knowledge of Greek history rather than to think to show us how to actually use the tv or washer. Didn’t bother to show us where the “pool” was. Rather, he discounted it by saying since we are Greek we would appreciate the beach much more than their small, jacuzzi style pool (photos are deceiving). No written instructions for the washer or tv. TV did not work. Owner host claimed it was operator error, since the “receptionist” came the first nite to start it up. But after he left it turned off on its own for bo apparent reason. Again, he spent more time trying to be funny rather than really focus on this issue at hand. We were very appreciative of his helping us carry our luggage on checkin and checkout. However, after he ok’d me taking a photo of him with my husband, he blocked me from entering the car until I texted it to him immediately. He couldn’t wait until I got in the car, even though I told him I wasn’t feeling well. Not a pleasant stay overall.

Guest review

1.0

− Scortesi. Non hanno rispettato le policy specificate su booking.com. Hanno richiesto un pagamento della caparra di 400 euro CASH IN NERO, mentre sul sito era scritto che bisognava fare bonifico. Non si poteva parlare con nessuno nè di persona nè al telefono, se non con il receptionist che non aveva potere decisionale. Hanno seguito ore ed ore di discussione inutile.

Guest review

1.0

Nulla

− Volevano 400 di caparra per eventuali danni senza che non sapevo nulla, una cosa vergognosa… neanche rispondevano al telefono, praticamente se non era per la struttura affianco noi non sapevamo dove andare

This property canceled 1.5hours before check in and left us high and dry to run around and find alternate accommodation

1.0

The property cancelled the booking 1.5 hors before check in

Soggiorno mai iniziato – esperienza pessima

1.0

zero

We do NOT recommend staying here!

1.0

The apartment is very nice, it's clean and the directions to find it from the parking lot were good. The bed was comfortable. It's a little out of the way and you definitely need a car. The small town Sant Ambrogio is about a four minute walk, there isn't much there but we did enjoy Sikula a very nice restaurant with a wonderful waitress. The beach has beautiful water but a very rocky shore. The view from the balcony is nice. There is a very small shallow pool that we didn't use. Free parking.

− While the apartment itself was nice and the area acceptable, the aggressive accusations and threats after checkout completely ruined the experience. The main issue was the front door lock, which worked poorly from the start. On our final night, we struggled to get in. We contacted the property manager and sent a video showing the issue. He arrived shortly after and replaced the entire lock, confirming there was clearly a problem. We checked out on time the next morning and left the apartment very clean and organized. A few hours later, the host messaged claiming the lock damage started with us and suggested there might be “other problems” because he had not inspected the apartment before we left. He then asked us for a perfect 10/10 review, explaining he was trying to win a “best host 2026” contest and that anything lower would hurt him. The following day, he accused us of scratching a marble surface and demanded payment, calling it “intentional” and even threatening to report us to authorities. The photos appeared questionable, and one included an item we never even noticed during our stay. More messages followed, threatening additional costs and claiming we had damaged other furniture as well. At that point, we blocked communication and reported the situation to Booking.com. We would not recommend staying there.