Triple Room
Sleeps 6 · 14 m² · 3× Twin bed
- Private bathroom
- Shower
- Hair dryer
- Toilet
- Heating
Hotel Aquaterra
★★★ Bulnes 299, Puerto Natales, CL
8.9 guest rating· 169 reviews
About this hotel
Convenient Location
Hotel Aquaterra is ideally situated in the heart of Puerto Natales, just a few blocks away from Last Hope Sound waterfront and the main square. The perfect base for exploring the area.
Charming Decor and Amenities
Each of the 12 rooms at Hotel Aquaterra is uniquely decorated with regional arts and crafts, providing a cozy and authentic atmosphere. Guests can enjoy the convenience of a private bathroom and a complimentary buffet breakfast served daily.
Exceptional Services
With a 24-hour front desk and free luggage storage, guests at Hotel Aquaterra are well taken care of. The property also offers free WiFi, a computer with internet access, and free parking for added convenience.
Ready to experience the charm and convenience of Hotel Aquaterra? Book your stay now for an unforgettable Puerto Natales getaway.
Rooms & rates
Double Room
Sleeps 4 · 12 m² · Double bed
- Private bathroom
- Shower
- Hair dryer
- Toilet
- Heating
Twin Room
Sleeps 4 · 12 m² · 2× Twin bed
- Private bathroom
- Shower
- Hair dryer
- Toilet
- Heating
Amenities
- WiFi available
- Breakfast takeaway containers
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- 24-hour front desk
- Tour desk
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Access to health care professionals
- Board games/puzzles
- Cashless payment available
- CCTV in common areas
Show all 40 amenities
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Face masks for guests available
- Fire extinguishers
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Public Bath
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
- Thermometers for guests provided by property
Location
Bulnes 299, Puerto Natales, CL
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say8.9169 reviews
+ Great service+ Good location+ Clean facilities+ Tasty breakfast− Small rooms− Missing amenities− Noise from other guests
Cleanliness8.7
Service9.7
Location9.5
Room Quality8.4
Amenities8.0
Value for Money8.2
Guest review
7.0Muy buena ubicacion, excelente calefaccion
− Habitacion pequeña, baño muy reducido e incomodo
We really appreciated getting to use the bedroom early…everyone so kind. Lovely place!
10.0Coffee too weak, breakfast could do with more ‘natural’ yogurt (the whole place looked like a wonderful museum) eggs would have been nice for those gluten intolerant.
− Nothing! It was a superb place with excellent receptionists, clean rooms and amazing art! We loved it and will be back!
Recomendable
8.0Muy céntrico , se va andando a todos los sitios
− Quizás las habitaciones pequeñas y sobre todo el baño
Disappointing to say the least.
3.0− We arrived on a cool fall evening in March, but the room was unbearably hot - no fan, the window didn't open. It was advertised on Booking.com as being able to accommodate 4 people (2 adults) - it is just two of us yet we could not even put both of our bags down on the floor it was so small. Our plan was to stay 4 nights but we just couldn't stay there. We lost $560 to Hotel Aquaterra in the process. We found a lovely place just two blocks away which was perfect for our stay. We made the right decision but we lost a lot of money. We travel a ton internationally and have never had to leave a hotel but in the case, it was absolutely necessary.
Muy mediocre
2.0Nada
− Mal recibimiento Habitaciones muy precarias, el precio nada que ver con lo que se ofrece. Anticuado, mal aspecto a la llegada, … Desayuno malo, básico y nada refrigerado
Un séjour agréable dans un joli hotel bien placé en centre ville
10.0Un accueil très agréable un personnel très attentionné dans ce bel hostel joliment décoré où le bois est à l’honneur. Le petit déjeuner était parfait riche en laitages en fruits frais et en pain complet
− Tout était bien
Good to know
Please note this property does not feature any TV's.
LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
›Parking
No parking available.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Internet
WiFi is available in public areas and is free of charge.
›Pets
Pets are not allowed.