Grand Hyatt Manila♡

Great holiday stay.

10.0

The room layout is different than typical hotel in a very pleasant and functional way. Overall service was efficient, accommodating and friendly. This Grand Hyatt Manila did not disappoint as the service was as great if not better than other Grand Hyatts in the US.

Another Great Stay at the Grand Hyatt Manila

10.0

We just returned from yet another amazing stay at the Grand Hyatt Manila in Bonifacio Global City, and it continues to exceed all expectations. Not only are the amenities beautiful, modern and comfortable, but it truly is the people that make the difference. The highlight of our trip was the outstanding personalized service from the team across different areas. At the Illume Spa, we indulged in truly rejuvenating massages and facials – Lorraine, Apple, Cynthia, and our wonderful host Anne were absolute professionals, attentive, skilled, and made the experience incredibly relaxing and tailored to our needs. The Grand Club Lounge on the 57th floor team Jessica, Hannah, Matt, Arthur, Tasha, DJ, and John went above and beyond with their warm hospitality, remembering our preferences, offering thoughtful recommendations, and ensuring every visit was seamless and enjoyable. DJ and Matt ensured that we were able to get the adjoining room for my mother, whom we traveled to Manila to spend time with -- so it made all the difference. We also spent relaxing afternoons by the beautiful outdoor pool, where Carien and Johan provided excellent poolside service – attentive without being intrusive, quick with refreshments, and always with a genuine smile. From check-in to departure, the entire staff embodied true Filipino warmth and Hyatt excellence. This was our fourth stay, and it won't be our last – Grand Hyatt Manila consistently delivers memorable, five-star experiences. Highly recommend!

Very pleasant stay for a family of 4

10.0

We are a family of 2 adults and 2 kids. We visited Manila and did not want to be stuck in traffic so we booked this hotel. I was very impressed with the room, it was very spacious and the bed and pillows were very comfortable. There were 3 separate rooms for the bathtub, shower and toilet (which is perfect when the kids wanted to swim in the tub, we could still use the shower or toilet.) They have special access to Mitsukoshi mall. For breakfast the Filipino food choices were fantastic and exceeded expectations. There was a large Olympic size pool, there was a kids pool as well but is was not heated.

Great location

10.0

The location is amazing. Walking distance from many attractions like Uptown and High Street Bonifacio. The rooms are nice and clean. The rainfall shower was so refreshing. The staffs were attentive and provided excellent customer service. Highly recommended and Will definitely stay again.

Wonderful hotel!

10.0

Awesome service, beautiful and spacious rooms and wonderful view. I would definitely book here again when returning to Manila.

Would come back

10.0

Overall staff is great . pool, spa staff and facilities are excellent. Excellent location; very good dining options. Rooms are tastefully designed.