Palazzo Gropallo Rooms♡

First you have to find it...

4.0

This "B&B" is in a condominium building which appears to have been divided into pseudo hotels on various floors. This one is on the 3rd floor. It took us quite awhile to find it. We booked through Agora and thus had pre-paid the room which we were NOT told did not have air conditioning. The daughter of the owner was extremely kind and moved us to a room with a window unit so we could sleep the one night we were there. It was clean and quiet. The operation though is clearly an after market patchwork of rooms in what probably was a large apartment at some point. The "breakfast" was some prepackaged rolls. It was a step above a hostel, which is fine if you're young, but did not suit us at all, particularly since we had just stayed down the street at the Astoria, which was total luxury relative to this, and not for a significant price difference.

Not a bad place but could’ve been better.

6.0

I would say it’s an average place to stay and for the money that we have paid you can always find better options! The room was clean and large but nobody was there around 10.30pm when we needed them! I mean you’re checking in a hotel room in different city late evening that you’ve never been and you can’t find any water in the fridge! I’m not really sure whether the fridge was working because didn’t check when I saw it empty! The location is ok, clean and comfortable bed and nice showers but you could make this place better with a few simple things. Better breakfast and drinks in the fridge would get you at least 4 star reviews!!!

Nice appartments nearby the city center

8.0

Nice appartments/room very close to the center of Genoa. Marina and her family are really nice, they welcomed us warmly and provided us a lot of information on Genoa and the surrounding area. Our room was spacious and totally sufficent for my wife, two kids (2 and 4 years old) and me. Unfortunately, as a consequence of Coronavirus, breakfast is not provided anymore. However, there were some snacks and also a coffee machine in the room. The location of the appartments is quite good, everything (train station, supermarkets, shops and restaurants) is in walking distance. Last but not least, the WIFI is working good. To sum it up, we had a great time and we would definitely stay at Palazzo Gropallo rooms again.

Friendly receptionist but a few caveats

6.0

The positive aspects: the receptionist Emmanuella was warm and friendly and an asset to the B&B. The Palazzo itself is convenient to transport, about 5mins walk from Brignole Station. The room is in a lovely old building, with a quirky lift. However, there were a few issues which need sorting - first of all, there's no mini bar as advertised and the fridge didn't work(I noticed another reviewer mentioned this, so it hasn't been maintained) In addition, there was no air conditioning in our room, so it was strikingly hot and hard to sleep. Emmanuella made a great cappuccino for breakfast but I was disappointed with the food - lots of pre-packaged biscuits and cakes. In a city famed for foccacia, it would have been good to have had some fresh bread or at least a few cornetti. Perhaps we had a poor choice of room (No 5) but I feel this place could really do with some improvement.

Wedding party of friends

8.0

I came to Genova with my friends for wedding party. Genova is very beautiful and hotel was in the center of the city. Marina met us with a smile, it was what we needed after long day trip 😊. Room was very clean with balcony and beautiful view and everyday they cleaned the room. Marina provided us everything what we needed. Kitchen is very light and the breakfast was fresh and various. For my birthday the staff prepared surprise for me: there was wine with birthday card. It was so nice that they are so attentive for their clients!

A great stay

10.0

We stayed two nights at the Palazzo Gropallo Rooms, and it was great in every way. Central, clean, friendly staff and beautiful rooms. They were also really helpful with the check out. We were able to leave our bags the whole day + borrow a bathroom to clean up and change before traveling.