Ocean Beach Apartments♡

Stay clear

2.0

This place is located in a "ruff" area with worker accommodations right next to it. The feeling of the area is unsafe. I tried to check in on by calling as instructed but wasn't able to get in contact with any of the staff using both numbers stated and whatsup app. I would stay clear of this place. Luckily hotels.com support helped me book another location.

Guest review

6.0

They had an ok kitchen but no cork screw, no colander. A really large bathroom but the sink was very, very small - so weird. Beds comfortable. Power went out for awhile but someone came and they were able to restore it. We had booked in error the day before and switched it but they refused to give us a refund for that night. It was 6 months before the visit so they totally could have sold it again. We were upset about that poor customer service.

Guest review

6.0

Communication is terrible

Somewhat disappointing

6.0

First, this place is not "on the beach" but about 400m away and you cannot see the sea. The first room provided had not been cleaned. Provided with a second room which was clean and bigger but hellishly hot and the window was nailed shut so we had to leave the room door open to try and remove the heat. Eventually found that the bathroom had underfloor heating but could find no way to switch it off. Asked how to do so but received no reply; seems the owners just turned it off because the room did cool down over three days. Owners not good at communicating at all. A toaster would have been useful.

Guest review

6.0

Its an older building but clean and comfortable inside. The check in is a bit confusing. It tells you to call a number to get the code for the door but they didn’t answer for quite awhile. Guests seemed to get different check in instructions. The day after I received an email with the codes. Overall clean decent place in a remote location

Nice place, but horrible chech-in

6.0

The apartment was warm and nice, it had all the essentials and was spacious and private. However, the check-in was very bad: the check-in instructions said to call before arrival to get the key box code, but it was impossible to reach the host - the phone was showing either "busy" or nobody was picking up. When we arrived we tried to call from the phone that was on site, but there was no instruction how to call from the local phone, only international. Finally, I wrote to the host via Hotels.com app. Luckily, shortly they have sent me the room number and key box code. We got the room, but all this hassle definitely ruined the mood. After our check-in, we met another traveller who too had problems with check-in and reaching out the host: he got the room details, but there was no key in the key box, so he waited for a few hours to get it fixed. Nice place, but really bad communication and check-in experience, unfortunately.