Waterford Private Apartments♡

Guest review

8.0

One bedroom has quite a lot of mould. Also mould build up in the aircon vents. Otherwise the property is very clean and the amenities are great. Very clean bathrooms and kitchen. Beds are very comfy. Property Manager is friendly, professional and efficient. We would stay here again if the mould issue is rectified.

Average

4.0

We were hoping for a comfortable stay at this apartment. We were happy with Christie who gave us a prompt follow up call and helped us to do the early check in. The location was good and easy to access to surfers paradise. Apartment had good security and free parking. However we were really disaapointed with the following. As mentioned in the web free wifi was never given. Toiletries and cleaning materials were initially provided only for the first day. We had to highlight what was promised in our confirmation email and then the stock was given rest of the days.The cleanliness in the rooms was not upto the mark. We had to spray to get rid of spiders and bugs in the bedroom. The quality of the beds not up to the mark. We were told that within a day internet issue will be resolved but it was never resolved. I suggest in future dont over commit. Please be specific on the facilities provided. I understand that even host was not aware until we informed her that we were family of 4 adults and 4 kids checking in to arrange for the extra linen and beds.

Guest review

4.0

We liked the location and the apartment layout was good . Did not like few things like cockroaches everywhere all through apartment and few light globes blown , NO INTERNET !.... some pots used for cooking rusted and one bedroom had a bad smell ...

Guest review

10.0

We liked that this property was central to Surfers Paradise and was well maintained and had great amenities. Christie was lovely to deal with and was a pleasure staying there. We will definitely return next time.

Guest review

6.0

Trouble with using phone in the apartment, no internet service, remote controls for TV's did not work, there was no tea towles, cleaning cloths or hand towles, patio overgrown and leaves everywhere. No clear insructons on how to get access to the apartment.

Guest review

8.0

Thank you to Christie who hosted us, she was great. We loved the place and really enjoyed the stay, however we wondered whether some items were washed such as the bed linen which was still dirty. Other than that some items that were broken when we first came in were fixed fast and overall satisfied thank you.