New palace Shardeni♡

Guest review

2.0

One word: horrible. This was one of the worst hotels i've been to so far. We got an "upgrade" to a junior suite because our original room had problems. which we thought was nice but upon entering the room realised it was probably the last room left. The room was located on the ground floor next to the reception which ment you could literally hear everything. The room smelled AWEFUL especially the mold invested bathroom. Its like sleeping in the sewer and not having windows to open up did not help, eventually we bought our own freshener and deodorant to spray the room but those could not mask the smell. Further on we never got any cleaning during our 3 night stay and had to ask for new towels and shampoos and toilet paper every night which the angry and moody receptionists did not hand very welcoming. We could hear the staff clipping their nails and upon entering the reception the nails were all over the desk, gross. But the worst part was the smell, my mom puked one night because of it. The airco was also not working and so were half of the lights in the room.

Guest review

8.0

Liked the covinience. The facilities and service could have been better.

Guest review

2.0

I had a room on the ground floor next to reception. It was so loud I couldn’t sleep and got maximum 10hrs sleep in 5 days. I was exhausted. I wouldnt recommend this hotel - instead look at Envoy Hostel. You can get a private room, it’s quiet and it’s much nicer than this hotel. Overall, a very poor experience.

Comfortable place with friendly staff

10.0

Here are the sugestion to pick this hotel 1. The location. The hotel is situated in the heart of the city, but it is not noisy 2. Staff. Peaple working in this hotel are very kind and frienly. Checking in was very fast. The other women Gayane come with us and show the room. During her visit she noticed that napkins are missing and immidiatly bring tham. Thank a lot to kintchen lady Nara. She cooked everything with love and everthing was very tasty. It is not my first stay in 3 star hotel in Tbilisi and the this was the best one in my opinion. 3. Comfort. You can find everything you need in this hotel. There are evan toothbrash and toothpaste available. We asked for an iron and they provided it immidiatly In strongly suggest this hotel as the and quality was suitable

Guest review

4.0

Toilet is not flushed. My room is near front door at 1 floor, so it is noisy.

うるさい

4.0

立地はいいです。値段はそれほど高くないですが、部屋によっては通行人の音がかなりうるさく感じられます。