Single Room
Sleeps 1 · 15 m² · Twin bed
- Desk
- Private bathroom
- Shower
- Safety deposit box
- TV
Hotel Neutor Express
9 Neutorstraße, Salzburg, AT
6.6 guest rating· 3979 reviews
About this hotel
Convenient Location in Salzburg
Located just minutes away from Festival Hall Salzburg and Hohensalzburg Fortress, Hotel Neutor Express offers a comfortable stay in the heart of Salzburg.
Modern Amenities
Each room is equipped with a desk, flat-screen TV, and a private bathroom for your convenience. Free WiFi is available throughout the property, and luggage storage is provided for your peace of mind.
Delicious Breakfast Options
Start your day right with an a la carte breakfast at Hotel Neutor, conveniently located just across the street.
Experience the charm of Salzburg with Hotel Neutor Express as your home base. Book now for an unforgettable stay in this historic city.
Rooms & rates
Comfort Double Room with Balcony
Sleeps 2 · 26 m² · Queen bed
- Desk
- Private bathroom
- Safety deposit box
- TV
- Telephone
Twin Room
Sleeps 2 · 15 m² · 2× Twin bed
- Desk
- Private bathroom
- Safety deposit box
- TV
- Telephone
Junior Suite with Balcony
Sleeps 4 · 38 m² · Queen bed
- Desk
- Private bathroom
- Safety deposit box
- TV
- Telephone
Double Room
Sleeps 2 · 22 m² · Queen bed
- Desk
- Private bathroom
- Safety deposit box
- TV
- Telephone
Amenities
- WiFi available
- Parking
- Private parking
- Screens / Barriers between staff and guests for safety
- Snack bar
- Tour desk
- Non-smoking rooms
- Non-smoking throughout
- Access to health care professionals
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Daily housekeeping
- Dry cleaning
- Fire extinguishers
Show all 37 amenities
- First aid kit available
- Food delivered to guest room
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Heating
- Key card access
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lockers
- Luggage storage
- Meeting/banquet facilities
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Vending machine - snacks
- Wine/champagne
Location
9 Neutorstraße, Salzburg, AT
- Check-in
- from 03:00 PM to 10:00 PM
- Check-out
- until 11:00 AM
What guests say6.63979 reviews
+ Friendly staff+ Great location+ Decent breakfast− Cleanliness issues− Rooms need renovation− Overpriced for quality
Cleanliness5.1
Service8.5
Location8.6
Room Quality5.5
Amenities6.0
Value for Money5.5
Recomendable
9.0Muy bien situado y personal muy atento a todo.
− Como en muchos hoteles echo de menos un lugar donde poner mi bolsa de aseo en el baño y donde colocar la toalla de manos.
ロケーション抜群、設備は古い
6.0ロケーションは抜群。音楽祭会場のすぐ近く。スタッフは親切。
− バスルームの洗面台の水の出が悪い。シャワーの水温調節が難しい。1階のコーヒーマシンは故障中。
Guest review
1.0We had a very unpleasant experience with the receptionist. When we told her that we had a reservation, she abruptly placed a form in front of us and ordered us to fill it in. When we tried to ask questions, she spoke to us in an aggressive and intimidating manner, telling us to ask them one by one. When my wife asked her to smile, she replied arrogantly, “You smile. This is our hotel.” Because of her rude and unprofessional attitude, we decided to cancel our reservation. I would definitely not recommend this hotel to anyone.
− Staff
Guest review
1.0− Mein Zimmer war in einem Nebengebäude. Das ist eine einzige Bruchbude, sehr laut und alles überaus veraltet. Preis Leistung stimmt überhaupt nicht.
Good to know
Please note that breakfast is served as buffest at the Hotel Neutor, located just across the street.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
›Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Parking
Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 14 years old stay for € 15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.