Hotels of Earth

Puma House

Miraflores 742, Puerto Natales, CL

9.3 guest rating· 320 reviews

About this hotel

Modern Comfort in the Heart of Puerto Natales

Convenient Tour Desk and Free WiFi

Puma House offers a convenient tour desk to help you explore the beautiful surroundings of Puerto Natales. Stay connected with free WiFi available throughout the property, making it easy to share your travel adventures with friends and family.

Relaxing Garden and Shared Lounge

Unwind in the tranquil garden or socialize with other guests in the shared lounge. Whether you prefer to enjoy a quiet moment outdoors or mingle with fellow travelers, Puma House provides the perfect setting for relaxation and camaraderie.

City View Patios and Bicycle Rental Service

Each room at Puma House features a charming patio with a city view, allowing you to soak in the vibrant atmosphere of Puerto Natales. Explore the city at your own pace with the bicycle rental service, giving you the freedom to discover all the hidden gems this destination has to offer.

Experience comfort and convenience at Puma House - book your stay now for an unforgettable getaway in Puerto Natales!

Rooms & rates

Pick your dates. Prices are live, not cached.

Cuadruple Mix Room

Sleeps 1 · 12 m² · 2× Bunk bed

  • Shared/communal kitchen access
  • Free WiFi
  • Shower
  • TV
  • Hair dryer

<p><strong>2 Twin Bunk Beds</strong></p><p>129 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with satellite channels</p><p><b>Food & Drink</b> - Shared/communal kitchen access</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - 3 bathrooms, shower, a hair dryer, and towels</p><p><b>Practical</b> - Guidebooks</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Sextuple Mix Room

Sleeps 1 · 9 m² · Bunk bed

  • Shared/communal kitchen access
  • Free WiFi
  • Shower
  • TV
  • Hair dryer

<p><strong>1 Twin Bunk Bed</strong></p><p>97 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with satellite channels</p><p><b>Food & Drink</b> - Shared/communal kitchen access</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - 3 bathrooms, shower, a hair dryer, and towels</p><p><b>Practical</b> - Guidebooks</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Bed in 6-Bed Dormitory Room

Sleeps 1 · 12 m² · Bunk bed

  • Kitchenette
  • Kitchen
  • Coffee/tea maker
  • Coffee machine
  • Telephone

This bed in dormitory has a dining area, tea/coffee maker and microwave.

Bed in 4-Bed Dormitory Room

Sleeps 1 · 9 m² · Bunk bed

  • Kitchenette
  • Kitchen
  • Coffee/tea maker
  • Coffee machine
  • Telephone

This bed in dormitory features a kitchenette, microwave and private entrance.

Standard Double Room

Sleeps 2 · 6 m² · Double bed

  • Private bathroom
  • Kitchenette
  • Kitchen
  • Coffee/tea maker
  • Coffee machine

The double room provides a private entrance, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The kitchen is equipped with a refrigerator, kitchenware and a microwave. Among the room amenities are a seating area, a dining area, heating as well as a patio and city views. The unit offers 1 bed.

Amenities

  • Free WiFi
  • Free Parking
  • Accessible parking
  • Tour desk
  • Non-smoking throughout
  • Family rooms
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Airport drop off
  • Airport pick up
  • Bike tours
  • Car hire
  • Cashless payment available
  • CCTV in common areas
Show all 45 amenities
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Cycling
  • Daily housekeeping
  • Fire extinguishers
  • Fishing
  • Food delivered to guest room
  • Garden
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Horse riding
  • Invoice provided
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Sanitized tableware & silverware
  • Shared kitchen
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Shuttle service (additional charge)
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Thermometers for guests provided by property
  • Walking tours

Location

© OpenStreetMap contributors

Miraflores 742, Puerto Natales, CL

Check-in
from 02:00 PM to 10:00 PM
Check-out
until 10:00 AM

What guests say9.3320 reviews

+ Friendly staff+ Great location+ Comfortable rooms+ Well-equipped kitchen− Noise in the mornings− Towel handling issues
Cleanliness8.4
Service9.9
Location9.4
Room Quality9.1
Amenities9.4
Value for Money9.4

Guest review

7.0

Decent cheap place to stay in Puerto Natales

− Bedroom was a little small.

Tom · GB · 2026-07-20

Guest review

10.0

Equipe super atenciosa, camas confortáveis, limpeza excepcional. Estava viajando sozinha e me sentir super confortável na hospedagem. Melhor custo beneficio possível.

Monique · BR · 2026-07-06

Very nice hostel, good value (Puerto Natales is also beautiful!). It’s a shame that staff member slightly tainted the ex

7.0

The owner and his family were lovely! The hostel was in a great location, close to a lot of restaurants and shops Nice kitchen area and cool interior

− The younger staff member with the beard, said his name was Jonathan, kept pushing us to book the mirador base hike through him. He stated that the tours were all shut and we had to book through him (asking us for passport numbers etc) We felt a bit put off by this so we went by the tour guide (after having to repeatedly ask the name from Jonathan) who were still open for another hour and more than willing to accommodate us. Strange guy!

Peter · GB · 2026-05-19

Good to know

LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.This property does not accommodate bachelor(ette) or similar parties.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

›Internet

WiFi is available in all areas and is free of charge.

›Parking

Free public parking is possible at a location nearby (reservation is not needed).

›Children and extra bed policy

Children ages 10 and older are allowed.

You haven't added any cots.

You haven't added any extra beds.

›Pets

Pets are not allowed.