Hôtel La Plage, La Grande-Motte

Feel of a 3 star hotel with 5 star food

4.0

Upon arrival there were only steps up to reception and nobody to help us with our bags. The lift was also very small, I would not recommend the hotel at all for wheelchair access for these reasons. Our room was supposed to be a junior suite but it was quite a small room with a small table and two very cheap, uncomfortable chairs. Sea view was nice though and the canopy over the balcony was great. Dinner was superb but menu small and no room service until 9.30PM. In the morning, the fire alarm went off and we had to go out. After a long time, it was turned off but there was no apology or explanation why it had happened. Overall, the hotel has the feel of a 3 star hotel - but with 5 star food.

Great sea views, but not the 5-star experience we expected - overpriced and in need of updating

6.0

It is surprising that this hotel holds a 5-star rating. While the sea views and location are excellent, the overall experience felt dated and basic for the high price point. The arrival experience was underwhelming. The hotel is accessed through a housing estate and the driveway is full of potholes, which doesn’t create the best first impression for what is marketed as a luxury resort. We were charged €20 for overnight parking, despite it being out of season and the hotel being very quiet. This felt disappointing, especially as parking throughout nearby Carnon is free. The lobby itself is dark and lacks character, with more of a corporate hotel feel than a luxury one. Directly next to reception is a glass-panelled room where a corporate conference call and meeting was taking place, which felt slightly odd when checking in. That said, the staff were friendly and kindly upgraded our room, which we appreciated. The 24-hour bar area is also very drab and uninviting, it’s essentially a small hatch rather than a welcoming space to sit and relax. Directly opposite this is another glass-panelled meeting room, again giving the space a very corporate feel rather than the atmosphere you would expect in a marketed 5* seaside hotel. Our room was pleasant overall but dated in places, particularly the wall divider and curtains. The bathroom had been modernised and the shower was excellent, and it was nice that the toilet was separated from the main bathroom. Unfortunately, the room was extremely warm and the air conditioning did not work at all during our stay despite us turning it to the lowest setting. The hotel faces the sun all day so our room was very warm, air conditioning is vital - even in February! During our stay we were shown several rooms as we were considering the hotel for wedding guests. The ground and first floor have been partially renovated, with updated bathrooms and newer flooring, whereas the upper 2 floors appear more dated. If you are booking, I would recommend requesting a room on one of the lower renovated floors. Looking at the exterior balconies, many also need repainting, as visible staining against the cream paint made parts of the building look tired. The pool area is very small and it’s hard to imagine there being enough space if the hotel were full. Guests are encouraged to use the beach, but in season we were told sun loungers cost an additional €20 per person per day, which feels excessive given the already high room rates. Breakfast was a disappointment. It closes at 10am, which feels early for a weekend, and at €27 per person per day the selection was extremely limited. The fruit and salmon looked as though it had been sitting out for some time. While the breakfast room itself was modern and bright, the atmosphere felt rather flat as there were no staff present and no background music. On the positive side, the promenade directly outside the hotel is lovely. There is a well-lit walkway that leads straight into La Grande Motte, making it easy and safe to walk into town for restaurants in the evening. The hotel itself was also peaceful and we slept well. Overall, while the location and views are excellent and the staff were friendly, the hotel does not feel like a true 5-star property. Given the premium pricing, the facilities and overall condition fall short of what you would expect at this level. With some investment and modernisation it could be a very good hotel, but at present it feels overpriced for what is offered.

A lovely hotel with an excellent restaurant

8.0

Loved our stay here. A very 1970’s hotel (as is the whole area) and this has been exploited in the decor giving a very ‘cool’ atmosphere. Our sea view room was comfortable with a fabulous view. Loved the wild rabbits in the garden early morning. Enjoyed the Nespresso machine and the great shower. Nice staff. A sheltered terrace. And just step from the terrace onto the beach and the walkway into town. The hotel is well situated being the last building on the beach to the east of La Grande Motte so well away from the noise of the town centre, yet only a short walk on the beach path to get there. Also just a short walk into the Bois de Boucanet. Had a fabulous dinner in the restaurant. Breakfast was good too. A nice gluten free cake would have been appreciated. A negative: television only offering French tv channels. This is a real miss for a 5 star hotel with an international clientele - not even a news channel in English. Goodness Ibis hotels do better than this!

Guest review

10.0

Nettes Personal, super leckeres Essen, schönes Zimmer

Guest review

8.0

J'ai aimé l'emplacement idéal, le petit déjeuner et le service voiturier. Je n'ai pas apprécié le service de chambre qui ne respecte pas les consignes, entre sans autorisation et laisse les saletés dans le couloir. Serviettes tachées. Pas d'intimité entre les terrasses des chambres. Aucune attention particulière pour l'accueil d'un petit animal. Loin d'un 5*.

A renouveler

10.0

Super sejour accueil tres bien je le conseil pour les couple qui on un chien propreté impeccable déjeuner copieux