AKBAK OTEL♡

Guest review

1.0

− Останавливались в этом отеле на одну ночь во время поездки. К сожалению, опыт оказался крайне неприятным. При заселении первый номер пришлось сразу менять, так как в нём не работали кондиционер и холодильник. После замены возникли новые проблемы: мы несколько раз не могли попасть в выданный номер из-за неисправности ключа и были вынуждены ездить с вещами между этажами и ресепшеном. В итоге номер получили, но и там были недостатки: сломана сидушка унитаза, на утро не работал Wi-Fi. Завтрак оказался невкусным. До заезда мы несколько раз писали в отель через Booking, но ответа так и не получили. Отдельно удивило отношение к гостям: около 11:30 уборщица пыталась открыть дверь и вошла в номер без стука, хотя мы ещё не выехали. Для отеля у трассы за 100 евро ожидали хотя бы исправные номера и базовый сервис. К сожалению, впечатления остались отрицательные. Не рекомендую.

Guest review

8.0

The hotel was very good and was clean, the location was good, the staff were friendly and helpful, the breakfast was good

Guest review

10.0

Alles Perfekt

Guest review

8.0

Zimmer hätte eine Auffrischung nötig. Aber okay, habe gut geschlafen. Personal selten gesehen aber okay. Grosser Parkplatz direkt vor dem Hotel. Frühstück okay, alkes da.

Given downgraded room

6.0

Specifically chose and booked a Family room with three beds and a separate sitting room with a sofa as shown in the hotel’s photos but were instead given a standard room with only one bed and told that no suites had a separate sitting room in the hotel. The next morning a different receptionist confirmed that they DO in fact have a suite with a separate sitting area, so we had either been lied to or the night receptionist didn’t know his own hotel offerings. Be prepared to show the receptionist your booking photos and room type confirmation upon arrival to be sure you get the right room.

Guest review

6.0

The hotel is part of a nice complex (restaurant, shops, bakery, large parking, and a gas station) and ideal for a stop on the way. The room is nice and overall clean (despite some breadcrumbs on a chair). The breakfast buffet has a good choice of savory and sweet, as well as drinks (hot and cold). My big complaint is about noise. Despite the rooms being well soundproof, in front of my room, there were works going on, very noisy and for all night. Impossible to open the window. And even with closed window, it was noisy. From the works, not only noise but also light was sometimes stronger than the curtains. I think that rooms in the back shouldn't be given to guests until the end of those works (it was like they were doing a well to give the idea)