The Dome Hyde Park

Good location but ask for an upper room

6.0

3 important points: - room not really clean, hair everywhere (bathroom mainly, bed, towels...) - noise lately on the night and early in the morning if you have a lower ground room like me - really convenient location to the subway and not so far from the city center

The worst hotel I have ever stayed in! Save money

2.0

I travel a room. Booked 2 rooms for not a cheap price of above £100/night. The worst experience. The staff attitude was really bad. I mean really really bad. I have travelled a lot. Mostly, In USA, I have never ever had such a behaviour from staff as at this hotel. It felt like they were doing some favour on me working there. The toilet had no essentials. Not even a hand soap which is so basic. The fire alarm went of in the morning 9am and not a single attendant to work it out. Only a security person who himself was clueless. I am not going to stay there again neither am I going to suggest anyone to stay there. Extremely unfriendly and non-customer oriented staff. No elevator and I had a room at the 4th floor which I could have ignored had everything else gone well. But losing me as a customer was mainly the staff behaviour. Guys! Seriously, avoid this hotel at any price above £25-30. Not worth it at all. Save your money and save yourself pain. I think they are the worst in business just surviving cuz of the London city or else they would be shutdown by now. Overall a worst experience that I would never want to repeat. Usually I do not write a review until something blows mind mind for good or is at its extreme worse as it was at this hotel.

Great location, clean building & studio flat ****

10.0

Was staying in The Dome Hyde park for the Nottinghill carnival. Was in a great location, with lots of useful shops around. I came down from Manchester so didn’t advise on expected time of arrival. Rang the numbers on the door and had to wait for someone to check us in. We was in rm 19 which was on 3rd floor but was a beautiful, nice compacted room with everything we needed. Only bad thing was how hot it was. A fan would’ve been great. Also the security man around at night was very friendly and helpful. He is a credit to the company. Will deffo stay here again

Guest review

2.0

Overall it’s a very bad and disappointing experience. First the check in time was 1 hour delayed due to the housekeeping. Secondary, the room was not clean, the toilet was very small and the shower door can’t even be close properly so the floor was all wet ! TV was not working in the room! No washing machine was found inside which can be see in the photos from Expedia! Most importantly, it’s so hot in the room as we could not open the windowsill as the outside was so dirty! Full of bird poo and cigarettes !! it was disgusting! I will not recommend this accommodation to anyone !

Guest review

8.0

Good location and clean room with friendly staff A few things in the room were broken which was annoying But overall a good room in a great location

Guest review

6.0

Clean, well located, only issue is no en suite bathroom for my room.